Xerox Phaser 8560DN Trouble

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  • Sharpshooter
    Technician
    • Jan 2009
    • 21

    #1

    Xerox Phaser 8560DN Trouble

    Hi,

    I have a customer machine Phaser 8560DN says in the display that I should fill magenta ink but it is 100% full. Anyone got any clues what it can be?
  • landspeeder
    Trusted Tech

    250+ Posts
    • Feb 2010
    • 355

    #2
    could be the sensor flag in the ink loader not moving correctly..ink loaders arent the most dependable also look for a split cube but thats usually black
    You never realize how cheap a professional is until after you let an amateur do it.... and
    if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

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    • Sharpshooter
      Technician
      • Jan 2009
      • 21

      #3
      Thanks for the reply. I have forgotten close this thread. I solved the problem by dissambling the inkloader from the machine and took out all the ink catridges from the loader. Clean all the sensors and then reassembled it. It worked just fine after that.

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