[Error Code] dc 3535

[vanshika]

I have a xerox 3535 with one blinking light on starting and error code 102 372 comes on after sometime

[pal.xerox]

[IMG]pws://file/xerox/edoc/dc2240-1632/icons/wordproc.gif[/IMG] 102-372 Interface Sequence


[IMG]pws://file/xerox/edoc/dc2240-1632/icons/arrwup.gif[/IMG]Description

Interface sequence failure. The initial command from the Controller was not notified within a specified time.


[IMG]pws://file/xerox/edoc/dc2240-1632/icons/arrwup.gif[/IMG]Procedure

Switch power off then on.
The problem continues. Yes No Unanswered
Return to service call procedures.


Perform the following:

• <LI id=svc.imari_mf.0000261364>Switch power off, then on.
  <LI id=svc.imari_mf.0000261366>Switch off the power. Remove and reseat the NVM PWBs, PS-1 and PS-2 ROM PWBs, and the ESS PWB.
  <LI id=svc.imari_mf.0000261368>Remove the HDD ( PL 13.1). Switch on the power. If fault code 102-372 is still declared, reinstall the HDD and proceed to the next step.
  If a HDD fault (usually 116-201) is declared, replace the HDD ( PL 13.1).
  <LI id=svc.imari_mf.0000261373>Perform all of GP 3.
• Go to the 3.3VDC wirenet, Figure 1, and check for +3.3 VDC between P/J510 on LVPS 1 and P/J300 on the ESS PWB. If the voltage is OK, replace the ESS NVM PWB ( PL 13.1).

[elsab]

one of the following number below might solve the problem.
1. try to disconnect hdd ide cable just to know if hdd has the problem.
2. try to reinsert dimms and systems memory.
3. reinstall firmware.

[elsab]

one of the following number below might solve the problem.
1. try to disconnect hdd ide cable just to know if hdd has the problem.
2. try to reinsert dimms and systems memory.
3. reinstall firmware.

if not being fix with above procedure, replace ess pwb.