wrong 010-327 workcentre M123

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  • tecnoacre
    Technician
    • May 2009
    • 29
    #1

    wrong 010-327 workcentre M123

    dear friends, after a fall of tension my WorkCentre M123, showed an error code of 010-327, would like a little help from friends how can I solve this problem.
    tecnoacre
    Tags: code, degrees, error, error code, generic toner, m12, m123, solve, tension, variable, workcentre
    • bojans
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1313
      #2
      010-327 Fuser on time failure

      Check fuser, lamps, thermistors.

      Also set NVM 774-220(FuserOverTemp) to 0

        Comment

        • tecnoacre
          Technician
          • May 2009
          • 29
          #3
          Originally posted by bojans
          010-327 Fuser on time failure

          Check fuser, lamps, thermistors.

          Also set NVM 774-220(FuserOverTemp) to 0
          what are the steps until you reach a code to reset the NVM that you pointed out, because I have no manual for this equipment
          but once again thanks
          tecnoacre

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
              http://www.justmanuals.com



              Paul@justmanuals.com

                Comment

                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1313
                  #5
                  Check PM

                    Comment

                    • Scarecrow
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Oct 2010
                      • 234
                      #6
                      I also have 10-327 on occasion, and am unable to pin point the cause. Not sure if it is the generic thicker heat rolls (a Tad longer to warm up), generic toner (collects under the center thermistor), or don't have the latest software (allow a longer warm up time). Have played with the fuser nvms with no luck. Tried to fool the machine with variable resistors in parallel with the thermistor(s) - thinks it's at ready when actually it's a few degrees cooler. Didn't work. Anay ideas?
                      Glenn

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