X560C Scan Reports

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  • Ianizer
    Trusted Tech

    250+ Posts
    • Jul 2011
    • 380

    #1

    X560C Scan Reports

    Hi all,

    X560C-Integrated Fiery, using network scanning. Prints an error report when a scan fails. Sounds reasonable...

    Scan fail is not the problem... That it prints a report with a preview pane is. Security issue for the customer.

    Ideally, we'd like to print a report on failure, but without a preview pane. Haven't found the Preview toggle, so we'll settle for Off.

    In Admin Mode (Tools > Common Svc Setting > Reports), I have a choice of On/Off/Print When Delivery Fails for the Scan File Transfer Report option.

    Interestingly, Scan File Transfer Report is turned off and a report is still generated on scan fail (simulating network connect fail by unplugging ethernet).

    Either there is a SW glitch, or I have the wrong setting entirely.

    Thanks in advance for the feedback. I really appreciate it.

    -I
    Last edited by Ianizer; 07-12-2011, 11:17 PM.
    My name Peggy.
    You got problem?
  • Ianizer
    Trusted Tech

    250+ Posts
    • Jul 2011
    • 380

    #2
    Re: X560C Scan Reports

    Nobody's got anything?
    -I
    My name Peggy.
    You got problem?

    Comment

    • seansbar
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2010
      • 197

      #3
      Re: X560C Scan Reports

      Not sure in XC560, but other Xerox model have that setting your looking for in the template setup.

      Comment

      • Ianizer
        Trusted Tech

        250+ Posts
        • Jul 2011
        • 380

        #4
        Re: X560C Scan Reports

        Thanks seansbar, I think I found it.
        Scan template setup in the web IU on the print engine side.
        -I
        My name Peggy.
        You got problem?

        Comment

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