Xerox 5687

azehnali

Senior Tech

500+ Posts

Join Date: Nov 2009

Posts: 679
#1

Xerox 5687

08-14-2011, 01:55 AM

has anyone seen this before
the copier says finisher not detected
copying and printing not available
yet it shows all the features of the finisher and if you open and close the doors it recognizes it
also it goes through the cylce in the finisher also
Tags: available, close, copier, doors, features, finisher, open, printing, shows, xerox
TechMate

Trusted Tech

250+ Posts

Join Date: Mar 2008

Posts: 285
#2

08-29-2011, 01:31 PM

Re: Xerox 5687

Originally posted by azehnali

has anyone seen this before
the copier says finisher not detected
copying and printing not available
yet it shows all the features of the finisher and if you open and close the doors it recognizes it
also it goes through the cylce in the finisher also

FW reload- this may help.
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