DC242 Fiery external controller error

[adeyemi]

Its an Exp 260 v2 running CWS v 4.5.1.9 connected to a DC242. It often comes up with the error when a job is sent:

"Fiery.exe has generated errors and will be closed by Windows. An error log is being created"

Thereafter it stops working until it is restarted. This has now become a too frequently occurence on the machine.
Re-installing Fiery software does not correct the problem. Could there be a patch that addresses this issue? Pls what else can be done?

[Milo Wilson]

Re: DC242 Fiery external controller error

Have you let the EXP260 update itself? Make sure it can get online then check for updates for the Fiery.

[adeyemi]

Re: DC242 Fiery external controller error

Thanks...in other words you are saying there could be an update to correct the issue. Supposing i download all the update patches and instal? Thanks anyway.