Phaser 6180 displays "Remove Tape"

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  • delosangeles
    Trusted Tech

    250+ Posts
    • May 2008
    • 274

    #1

    [Error Code] Phaser 6180 displays "Remove Tape"

    Hello everyone

    We have a client with a Phase 6180 that is displaying "Remove Tape" then it states the color of the cartridge. The client then needs to remove and reinstall the cartridges to clear the notice. We have looked at the toner cartridges and they are new and Xerox brand with the toner sealing tapes removed. We would be grateful for any advice and thank you in advance.
    Trade like a tiger sleep like a baby
  • guillegigi

    #2
    Re: Phaser 6180 displays "Remove Tape"

    Usually by this ruling is to change the bias plate assembly.

    Maybe then you'll have to change all the toner

    Comment

    • delosangeles
      Trusted Tech

      250+ Posts
      • May 2008
      • 274

      #3
      Re: Phaser 6180 displays "Remove Tape"

      Thank you for the help do you happen to have the part number for the bias plate assembly? I dont have the parts catalog. Thank you again
      Originally posted by guillegigi
      Usually by this ruling is to change the bias plate assembly.

      Maybe then you'll have to change all the toner
      Trade like a tiger sleep like a baby

      Comment

      • guillegigi

        #4
        Re: Phaser 6180 displays "Remove Tape"

        The part number is 848 K 39060.

        Good luck!!

        Comment

        • jonbonse
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 730

          #5
          Re: Phaser 6180 displays "Remove Tape"

          Originally posted by delosangeles
          Hello everyone

          We have a client with a Phase 6180 that is displaying "Remove Tape" then it states the color of the cartridge. The client then needs to remove and reinstall the cartridges to clear the notice. We have looked at the toner cartridges and they are new and Xerox brand with the toner sealing tapes removed. We would be grateful for any advice and thank you in advance.
          Did you resolve this issue? If so how?

          thanks

          Comment

          • Exok
            Senior Tech

            500+ Posts
            • Jun 2011
            • 750

            #6
            Re: Phaser 6180 displays "Remove Tape"

            If you get that message for just 1 of the cartridges, it usually means that the cartridge displaying that message is broken / defective. I've seen that in the past and re-replacing the cartridge corrected the problem for me.

            Comment

            • delosangeles
              Trusted Tech

              250+ Posts
              • May 2008
              • 274

              #7
              Re: Phaser 6180 displays "Remove Tape"

              Originally posted by jonbonse
              Did you resolve this issue? If so how?

              thanks
              Wow that was 3 years ago that I posted the question.

              I must be honest and say I don't remember how the service call was resolved.

              Its possible we may have just sold them a Ricoh machine just based on the lower cost per print analysis.

              Wish you the best of luck with your machine.
              Trade like a tiger sleep like a baby

              Comment

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