[Misc] WC 5225 - No duplex option on display

[cozzy15]

Hi all,
I have a Workcentre 5225 which doesn't show the duplex option on screen. I have been told this option is plug & play. I have swapped duplex unit onto another machine & it shows straight away so the fault is definately on the machine. When I open the duplex door it says "close duplex door" and the rollers in the duplex turn when door is closed, so power is at duplex. Can't see a setting to disable/enable the option.
Thanks in advance.
Paul
Nottingham UK

[johnner66]

Re: WC 5225 - No duplex option on display

first is your copier come with harddisk and how many ram your copier have good luck

[adriansto]

Re: WC 5225 - No duplex option on display

Hdd even ram is no problem for you have duplex mode.
Check all the wires and connectors from exit assy. Check the link between exit assy and others machine components.Exit_Assy.jpg

[cozzy15]

Re: WC 5225 - No duplex option on display

thanks it was a loose connection on exit assembly