WC 5225 - No duplex option on display

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  • cozzy15
    Junior Member
    • Sep 2011
    • 7

    #1

    [Misc] WC 5225 - No duplex option on display

    Hi all,
    I have a Workcentre 5225 which doesn't show the duplex option on screen. I have been told this option is plug & play. I have swapped duplex unit onto another machine & it shows straight away so the fault is definately on the machine. When I open the duplex door it says "close duplex door" and the rollers in the duplex turn when door is closed, so power is at duplex. Can't see a setting to disable/enable the option.
    Thanks in advance.
    Paul
    Nottingham UK
  • johnner66
    Trusted Tech
    • Mar 2009
    • 265

    #2
    Re: WC 5225 - No duplex option on display

    first is your copier come with harddisk and how many ram your copier have good luck

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    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2383

      #3
      Re: WC 5225 - No duplex option on display

      Hdd even ram is no problem for you have duplex mode.
      Check all the wires and connectors from exit assy. Check the link between exit assy and others machine components.Exit_Assy.jpg

      Comment

      • cozzy15
        Junior Member
        • Sep 2011
        • 7

        #4
        Re: WC 5225 - No duplex option on display

        thanks it was a loose connection on exit assembly

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