Xerox Workcenter Pro 40C fault codes!

[Kevin57]

Okay, put on your thinking caps! Here's one that's got me going in circles. The above named color copier/printer has fault codes(3.316.00, as an example) which will not clear. I have tried asking Xerox related companies on the web but this model seems to be elusive when it comes to a service manual or information whatsoever. The only information available is through Xerox which is a bit expensive and they won't sell just to anyone. Anyway, I don't normally work on the newer Xerox copiers just for this reason, but it is a major account and the machine has been down for 2 weeks. Hence, I have turned to all the smart techs who might know something about this machine. I would really appreciate any information on this model explaining the error/fault codes. At least I'd be heading in the right direction with this machine. I'd be more than willing to pay for a copy of the service manual if anyone knows where I might obtain one. Thanks as always for the help in the past and I hope I can do the same for someone in return!
Kevin57

[xcopytech]

xerox wcp40c

03.316, 03-516 CCM IOT Communication Fault

CCM can not communicate with the IOT.
The scanner and copier are disabled but printing is operational.

Procedure

NOTE:

An IOT +3.3 VDC failure will cause this fault.

Check for +3.3 VDC between the gray and violet wires at P510 on the IOT +3.3 VDC LVPS (

PL
9.1). +3.3 VDC is measured.
Y N

Go to the

OF 1-1 IOT +3.3 VDC RAP.
Reset the Main Controller or Switch the power off then on. If the problem continues, perform

dC402

SW Verify.

best regards