Fiery EX2000d issue

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  • GusG
    Trusted Tech

    100+ Posts
    • Jul 2008
    • 198
    #1

    Fiery EX2000d issue

    Another issue with my 2060 is that the RIP (Fiery EX2000d) just sits there saying:

    "Starting ...Please wait"

    on the top bar of the screen. I use the CWS on this RIP to control my DC12 and DC3535 and I know that it's only a few days ago it was starting up for the 2060 although I haven't actually used the 2060 in a while.

    This happened once before and my technician re-installed the software but I'm inquiring if there's a shortcut to getting the RIP to restart or must I re-install the Fiery software?

    If I have to re-install, what's the procedure? I was looking in the manuals but it doesn't really say.
    Tags: control, dc12, fiery, issue, manuals, screen, software, tech, wait
    • adriansto
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Nov 2007
      • 2387
      #2
      Re: Fiery EX2000d issue

      There is a service manual for Fiery.

        Comment

        • davidj7
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2009
          • 1107
          #3
          Re: Fiery EX2000d issue

          gus dude you are having one problem after another . I think you have a serious service issue. The Safida series machines dosent give much problems , anyways not on the lines you are having .You need to really go through the E-Doc before u tweak anything .

          Regarding Fiery . I dont have EFI fiery , but when i had DC12's this message goes away with re-install
          a machine is only as good as your tech : source:screwtape ; the scary one

            Comment

            • GusG
              Trusted Tech

              100+ Posts
              • Jul 2008
              • 198
              #4
              Re: Fiery EX2000d issue

              Originally posted by davidj7
              gus dude you are having one problem after another . I think you have a serious service issue. The Safida series machines dosent give much problems , anyways not on the lines you are having .You need to really go through the E-Doc before u tweak anything .

              Regarding Fiery . I dont have EFI fiery , but when i had DC12's this message goes away with re-install
              David, it's really the same things that've kept the machine down for 2 years, it's just that I get into "restore 2060" mode every now and then and try to get it back on it's feet. This time I'm seriously going to go all the way as I've bought a 5252 for spares, though that's sitting in the UK I can get bits off it sent here (when I know what I need).

              You're right about the service issue, at the very best it's been a matter of incompetence but there are some indicators that it might be a bit more sinister than that. Now I know so much more about these machines than I did then and am on top of everything being done to it.

              About the Fiery, was just hoping I didn't have to go through a full re-install but will if I have to.

                Comment

                • davidj7
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2009
                  • 1107
                  #5
                  Re: Fiery EX2000d issue

                  its better to go for a clean install if you have the DVD's
                  a machine is only as good as your tech : source:screwtape ; the scary one

                    Comment

                    • GusG
                      Trusted Tech

                      100+ Posts
                      • Jul 2008
                      • 198
                      #6
                      Re: Fiery EX2000d issue

                      Originally posted by davidj7
                      its better to go for a clean install if you have the DVD's
                      Did that yesterday, works fine now

                        Comment

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