Docucolor 260 Touch Screen

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  • tpd
    • Nov 2024

    [Misc] Docucolor 260 Touch Screen

    Have just started up machine to find that the touchscreen does not respond. It turns on and loads to main menu but will not respond to touch. Any ideas out there??
    Thanks
  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #2
    Re: Docucolor 260 Touch Screen

    looks like you need a new screen or repair

    Comment

    • bojans
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1311

      #3
      Re: Docucolor 260 Touch Screen

      Hi Alen,

      how do you repair these?

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2309

        #4
        Re: Docucolor 260 Touch Screen

        First try to disconnect then connect the cable from UI to CCM.
        If this dont work see in service mode if there is any error code.
        For your UI monitor has wo components:
        Panel and touch panel. You need only touch panel if it is faulty.

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2309

          #5
          Re: Docucolor 260 Touch Screen

          Originally posted by bojans
          Hi Alen,

          how do you repair these?
          If you are lucky enough after disassembly and reassembly of UI assy it's works.

          Comment

          • bojans
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2008
            • 1311

            #6
            Re: Docucolor 260 Touch Screen

            Tnx Adi,

            Yes I know all this. But disconnecting and disassembling helped only once, and only for couple days.

            Reading this post thought that there were a way of fixing touch panel .

            Cheers

            Comment

            • azehnali
              Senior Tech

              500+ Posts
              • Nov 2009
              • 679

              #7
              Re: Docucolor 260 Touch Screen

              you can disconnect and reconnect for 100 million years and it will never work
              you need to reheat the screen contacts and apply pressure so the glue reglues the reassemble

              Comment

              • bojans
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2008
                • 1311

                #8
                Re: Docucolor 260 Touch Screen

                Thanks for the tip

                Comment

                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1311

                  #9
                  Re: Docucolor 260 Touch Screen

                  Can I do it with hot air?

                  Comment

                  • azehnali
                    Senior Tech

                    500+ Posts
                    • Nov 2009
                    • 679

                    #10
                    Re: Docucolor 260 Touch Screen

                    use a heat gun
                    dont get too close to the screen
                    do it on the back side only

                    Comment

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