Error 116-331

[Alan Aya]

Dear all,
My Document Centre 286 is showing 116-331 on the bottom left corner, what does it means?

Thank you
Alan Aya

[stanley82]

Re: Error 116-331

Hi,

1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

Best regards

[Alan Aya]

Re: Error 116-331

Hi,

1. Check and reset all connectors on ESS PWB and HDD.
2. Press and hold the 4, the Stop, and the Power Save buttons on the Control Panel while switching on the power. Hold the buttons down until the boot up screen (5 circles) appears and the second circle starts to blink.

Best regards

Hi Stanley,
Thank you for the guide,it works. Just like to confirm this, is it because of the ESS PWB problem or the HDD problem? What could cause this and is it happen often?

Thank You
Alan Aya

[stanley82]

Re: Error 116-331

Reload or upgrade the software if the problem returns replace HDD.

[Alan Aya]

Re: Error 116-331

Reload or upgrade the software if the problem returns replace HDD.

Okay, thank you.

P.S : Can i have your PM address, i think i have alot to catch up with you on Xerox copier.
My email is alanccg@yahoo.com

[andywong90]

Re: Error 116-331

U just disconnec hdd,turn power on.U can test what cause it.if machine can on ready without hdd mean hdd bad
.Then try to format it.