Xerox WC 7655 Status: FAULTED, Service required. 22-557 Power On failed.

[Guest]

Hi Guys,

Can't find anything to this error. Client has a Xerox Workcentre 7655 that has just stopped working. Powering on the device, the touchscreen flashes on, all the lights flash on and then fade away with the exception of the power saving button and then that light eventually turns off. Nothing shows up on the screen. Device then does nothing. I can still access the web management gui, and that's how I got the error up top. Checked all the cables, wires, and need some direction where to go from here. Thanks!

[JustManuals]

Re: Xerox WC 7655 Status: FAULTED, Service required. 22-557 Power On failed.

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Paul@justmanuals.com

[Flash]

Re: Xerox WC 7655 Status: FAULTED, Service required. 22-557 Power On failed.

Unplug the fan at the CCM PWB and see if the machine boots up. If it does replace the fan assembly.

[jafar]

Re: Xerox WC 7655 Status: FAULTED, Service required. 22-557 Power On failed.

Tried unplugging the fan, same issue. No response. Any other suggestions before I go ahead and send this one to the experts? Thanks.

[Flash]

Re: Xerox WC 7655 Status: FAULTED, Service required. 22-557 Power On failed.

I would unplug the finisher, the ADF, and pull out the transport unit and all the paper trays and see if you get anything. It sounds like a 24V load is pulling it down.