backup file from 7655 NVM

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  • funcom
    Technician
    • Aug 2009
    • 28

    #1

    backup file from 7655 NVM

    A friend of mine told me that it was possible to restore the NVM settings through a backup in another 7655 and doing a restore file on my 7655.
    to resolve the error 022-352.
    Is it possible?

    I need this nvm backup (wc7655)
  • azehnali
    Senior Tech

    500+ Posts
    • Nov 2009
    • 679

    #2
    Re: backup file from 7655 NVM

    how did you end up with this error code?
    did you change any of the boards ?

    Comment

    • funcom
      Technician
      • Aug 2009
      • 28

      #3
      Re: backup file from 7655 NVM

      Originally posted by azehnali
      how did you end up with this error code?
      did you change any of the boards ?
      i end the error when you says right thinks to do
      don't change boards.
      Waiting....

      Comment

      • azehnali
        Senior Tech

        500+ Posts
        • Nov 2009
        • 679

        #4
        Re: backup file from 7655 NVM

        what??

        Comment

        • funcom
          Technician
          • Aug 2009
          • 28

          #5
          Re: backup file from 7655 NVM

          Originally posted by azehnali
          what??
          I'm just desperate, sorry.
          I do not know what to do please help me.

          are already 5 am walk with it to 5 days, I'm going crazy.
          Again my sincere apologies.

          Comment

          • azehnali
            Senior Tech

            500+ Posts
            • Nov 2009
            • 679

            #6
            Re: backup file from 7655 NVM

            how did this error code happen
            did you touch anything in the copier?

            Comment

            • funcom
              Technician
              • Aug 2009
              • 28

              #7
              Re: backup file from 7655 NVM

              Originally posted by azehnali
              how did this error code happen
              did you touch anything in the copier?
              I'll explain what happened.

              Carried away the machine for a new facility for a client.
              when they were to take the machine to the floor she gave a little bump.

              I called all the boot and the machine gave the error 022-352.
              I read the service manual and open the machine in the back and noticed it was slightly disconnected mcu nvm. Placed correctly but continued with the same problem.

              with pws noticed that the machine does not have the serial number.

              I have and know what is the serial number but do not know how to enter.

              I hope it explains my explanation.

              Comment

              • azehnali
                Senior Tech

                500+ Posts
                • Nov 2009
                • 679

                #8
                Re: backup file from 7655 NVM

                the serial # can not be changed by you
                you have to call xerox to do it
                you need a special code for doing the serial # sync
                anyway just taking the board out and putting it back in will not cause this problem
                you or someone else did something to cause this problem because the serial # is stored on 3 different components and they are not matching each other

                Comment

                • funcom
                  Technician
                  • Aug 2009
                  • 28

                  #9
                  Re: backup file from 7655 NVM

                  Originally posted by azehnali
                  the serial # can not be changed by you
                  you have to call xerox to do it
                  you need a special code for doing the serial # sync
                  anyway just taking the board out and putting it back in will not cause this problem
                  you or someone else did something to cause this problem because the serial # is stored on 3 different components and they are not matching each other
                  im scared with possible price.
                  the last time you asked for assistance with the error machine belt, I can not remember the code. to clean and adjust the belt and eliminate the error diagnosis system paid about 1000 euros. I honestly do not have money to throw into the trash. I have two small children.

                  I prefer to touch the machine.

                  Comment

                  • azehnali
                    Senior Tech

                    500+ Posts
                    • Nov 2009
                    • 679

                    #10
                    Re: backup file from 7655 NVM

                    you have the pws laptop with the 7655 software and can get the pasword generator then you can fix it yourself otherwise you have to call xerox or find someone that can do it for less
                    too bad you are not in america
                    you can get anything you want when ever you want it here

                    Comment

                    • funcom
                      Technician
                      • Aug 2009
                      • 28

                      #11
                      Re: backup file from 7655 NVM

                      Originally posted by azehnali
                      you have the pws laptop with the 7655 software and can get the pasword generator then you can fix it yourself otherwise you have to call xerox or find someone that can do it for less
                      too bad you are not in america
                      you can get anything you want when ever you want it here
                      where can i find the password generator. how much will cost?

                      Again I sincerely apologize for the 1st answer I gave.
                      It has been tireless in talking to me to be, but just hope you understand I do not have much money to spend and this machine is one of the livelihood of my family and I lost some work along this week.

                      I am very nervous about this situation.

                      Comment

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