490 dc

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  • br21
    Technician
    • Jan 2008
    • 22

    #1

    490 dc

    i have problem with my document centre 490dc
    after rebooting i have this message:

    machine was working fine, then was relocated and this problem occurs
    that could be the reason?
    something with cables/connections?
    thanx for help!
  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    dc 490

    have you tried to connect laptop to machine and to see which fault code you have.

    think that is only what you can do to see real fault code and then act

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