COLOR Problem DC250 (incl.PIC)

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  • afropro
    Technician

    50+ Posts
    • May 2012
    • 61

    COLOR Problem DC250 (incl.PIC)

    Hi, I have this problem with my DC250, it keeps printing these magenta stripes all the time, is the problem with the drum, do I have to buy a new one, or the problem is somethin else, please if you can help, before buying a new drum, cuz it costs quite expensive. Thank you.
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  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1309

    #2
    Re: COLOR Problem DC250 (incl.PIC)

    Charge roller. You can try to find new one or change drum unit.

    Comment

    • techone59

      #3
      Re: COLOR Problem DC250 (incl.PIC)

      bojans is 100% correct ether replace the charge rolleror drum unit. I would do both.

      Comment

      • livewire
        Senior Tech

        500+ Posts
        • Sep 2011
        • 606

        #4
        Re: COLOR Problem DC250 (incl.PIC)

        For sample you can exchange magenta drum unit with yellow or cyan drum unit. Do not forget to swap and chips.

        Comment

        • zagrex
          Technician

          50+ Posts
          • Dec 2011
          • 63

          #5
          Re: COLOR Problem DC250 (incl.PIC)

          hi
          this problem IBT Cleaner assy. clean fix problem



          Originally posted by bojans
          Charge roller. You can try to find new one or change drum unit.

          Comment

          • XDE-774
            Technician
            • Sep 2012
            • 12

            #6
            Re: COLOR Problem DC250 (incl.PIC)

            that's look like repeat image same as diameter of drum unit, before you change the drum unit for magentawith the new ones, please exchange drum magenta to the yellow or cyan drum, if yellow or cyan stripes appear, that absolutely drum unit scratched, you have to replace drum unit. but if still magenta stripes, check the IBT cleaner.

            Comment

            • maich4s
              Technician

              50+ Posts
              • Mar 2009
              • 86

              #7
              Re: COLOR Problem DC250 (incl.PIC)

              100% faulty magenta imaging unit.

              Comment

              • bojans
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2008
                • 1309

                #8
                Re: COLOR Problem DC250 (incl.PIC)

                Afropro you could clear any doubts ant tell us what was the problem

                Comment

                • afropro
                  Technician

                  50+ Posts
                  • May 2012
                  • 61

                  #9
                  Re: COLOR Problem DC250 (incl.PIC)

                  Yea, well I guess is the Magenta drum unit, I switched the drum with the yellow and the cyan one, and the other colors gave the same result. so the same stripes are printing again, so I have to get a new one. Thnaks to everyone who share ideas in this topic.

                  Comment

                  • Texiun
                    Technician
                    • Sep 2012
                    • 24

                    #10
                    Re: COLOR Problem DC250 (incl.PIC)

                    A great tip is...Switching drums, If the issue Moves on an Internal print then its drum. If the IQ stays consistent, its IBT.
                    If you are getting Indents on prints then Fuser,

                    Comment

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