Xerox 4110 (fault code 047-215 and 047-320)

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  • copierpro
    Trusted Tech

    250+ Posts
    • Apr 2007
    • 270

    Xerox 4110 (fault code 047-215 and 047-320)

    Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

    Is there a clear codes reset I can do from the control panel for 047-320? I don't see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

    Any tips/advice on a fix appreciated!
  • XDE-774
    Technician
    • Sep 2012
    • 12

    #2
    Re: Xerox 4110 (fault code 047-215 and 047-320)

    Originally posted by copierpro
    Have a Xerox 4110 trade-in here and the machine is showing fault code 047-320 which is, I believe, a paper jam in fuser section error. In addition, fault code 047-215 is showing on another machine. Last, on a third I have 047-021.

    Is there a clear codes reset I can do from the control panel for 047-320? I don't see any paper though maybe I have missed a samll torn piece that has burned onto roller or something./

    Any tips/advice on a fix appreciated!

    I've got FX4112 with booklet finisher and have a same error 47-320 this morning, in PSW, it's said that no paper out in all receiving tray, i'm still working on it, can anyone help this error?. thanks.

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    • XDE-774
      Technician
      • Sep 2012
      • 12

      #3
      Re: Xerox 4110 (fault code 047-215 and 047-320)

      try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.

      Comment

      • copierpro
        Trusted Tech

        250+ Posts
        • Apr 2007
        • 270

        #4
        Re: Xerox 4110 (fault code 047-215 and 047-320)

        Originally posted by XDE-774
        try to look at the Puncher unit at the back of finisher, see if the pulley near the puncher motor not in the position or the screw at pulley still in there. i got the same problem an has fixed.
        Hi XDE - do you know anything about code 047-310? Thanks in advance for any advice/help.

        Comment

        • XDE-774
          Technician
          • Sep 2012
          • 12

          #5
          Re: Xerox 4110 (fault code 047-215 and 047-320)

          This is from FIP on PWS but cannot helps:

          047-320 All Out Tray Broken
          BSD on:CH26.4
          Description
          No paper can be output to any of the output trays of all the output devices connected.


          Procedure
          Check if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.
          j0ia732604.jpg


          are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.

          you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.

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          • copierpro
            Trusted Tech

            250+ Posts
            • Apr 2007
            • 270

            #6
            Re: Xerox 4110 (fault code 047-215 and 047-320)

            Originally posted by XDE-774
            This is from FIP on PWS but cannot helps:047-320 All Out Tray Broken BSD on:CH26.4DescriptionNo paper can be output to any of the output trays of all the output devices connected.ProcedureCheck if a fail had happened to any output device just before All Out Tray Broken Fail occurred. Take action for the fail.[ATTACH=CONFIG]17151[/ATTACH]are your machine using Booklet finisher or D finisher (with holepuncher)? if yes, check out the holepuncher unit, when the finisher initialize after power on, finisher will check all unit including the holepuncher unit, this error will occur if the holepuncher cannot initialized.you have to check all component at the finisher if there are any loosen screw or part. maybe this can help you to solve the problem.
            XDE - thanks for the info on 047-320 - but what about 047-310? Do you know what that is or what I should be looking at to correct it?

            Comment

            • copierpro
              Trusted Tech

              250+ Posts
              • Apr 2007
              • 270

              #7
              Re: Xerox 4110 (fault code 047-215 and 047-320)

              XDE - we are using the booklet finisher

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              • XDE-774
                Technician
                • Sep 2012
                • 12

                #8
                Re: Xerox 4110 (fault code 047-215 and 047-320)

                Originally posted by copierpro
                XDE - we are using the booklet finisher
                if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb

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                • copierpro
                  Trusted Tech

                  250+ Posts
                  • Apr 2007
                  • 270

                  #9
                  Re: Xerox 4110 (fault code 047-215 and 047-320)

                  Originally posted by XDE-774
                  if the error code 047-310 is communication failure between IOT and finisher. please check the connector from finisher to main unit otherwise please check voltage 24VDC on finisher and 5 VDC on finisher, check if fuse blow up in finisher pwb
                  Hi XDE,

                  Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?

                  Thanks in advance.

                  Comment

                  • XDE-774
                    Technician
                    • Sep 2012
                    • 12

                    #10
                    Re: Xerox 4110 (fault code 047-215 and 047-320)

                    Originally posted by copierpro
                    Hi XDE,Do you have the schematic for the main PWB so I can see what points I need to hit for 24V and 5V?Thanks in advance.
                    in all xerox machine, 24v cable are orange color and 5v cable are grey color you can see the plug/jack with orange cable and grey cable

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