wc7655 with 2 error codes

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    wc7655 with 2 error codes

    Customer called with 2 error codes.... 75.210.00 and 42.326.00 . I understand the 42.326.00 code is related to belt and may just involve cleaning patch but unsure of 75.210.00 which I am looking into. I am sure I have manual but have temporarily misplaced. Any help is very much appreciated. Frank/ActionPhotocopy
  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: wc7655 with 2 error codes

    75-210
    Tray 5 Lift Up Sensor does not turn ON a spec time after Tray 5 starts lifting up.

    Does the Tray 5 lift up?

    Comment

    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: wc7655 with 2 error codes

      Thanks Bojans.

      Comment

      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        Re: wc7655 with 2 error codes

        You're welcome.

        Comment

        • Milo Wilson
          Trusted Tech

          250+ Posts
          • Feb 2009
          • 499

          #5
          Re: wc7655 with 2 error codes

          There is usually a tiny drive gear that needs to be replaced on the lift motor. Can't recall the part number at the moment, Bojans help me out...LOL

          Comment

          • bojans
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2008
            • 1313

            #6
            Re: wc7655 with 2 error codes

            D0655N00367

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            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323

              #7
              Re: wc7655 with 2 error codes

              Thanks again guys. Customer got someone else to do call because i told him i would get back to him that day after researching codes and I called him following day. Frank

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