DiagNav problem

[TzALbg]

[xcopytech]

lakes diag

for lakes machines you must create active case for your machine,
then start diag thoriug internet explorer, product tools, dcs40-65 diag,
active case must be for dcs40-65, not for dc 255 or dc 470,
must have 9 pin serial cable to connect machine with laptop.

write at xcopytech@gmail.com if need more help

[TzALbg]

Diagnav

i'm administrating 10 Xerox PWS and know almost all about that. The problem is realy very strange

[xcopytech]

diag

problem is not strange,

remove all xerox aplication, then install them again and everything should work fine.

have same problem with diag and multiple version handler and HP laptop.

Made backup, format hdd, reinstall everything and problem was gone.

br

[TzALbg]

I thing, I've try that. Maybe the problem is in SATA HDD. I have made several new inastall (5-6) of PWS

[TzALbg]

more info

The problem is only with lakes, mohikan, tahoe, and 3545 family diagnostic software. All other software ana edoc work fine

[xcopytech]

which diag version you have
have you tried maybe with some newer version

[TzALbg]

for the lakas family i've tried the newest for other i've forgoten

[xcopytech]

i have friend of mine who work in xerox as analist, so i will ask him, maybe he know something what we do not.

will inform you
bets regards