xerox xc-1044-der light stays open,wont work

[serge dugal]

Hi.

There is a red light that is located on the left of the sheet feeder jam light, that stays on and the copier wont work. Anybody can help me with that?

Thanks

[Mr Spock]

That is either the replace toner light or the replace drum light. Either will keep the machine from working until the item is replaced.

[serge dugal]

not the toner or drum lights

Hi.

Thanks for replying to me, but it's neither drum or toner lghts. It's a red lght that is located on the left of the sheet feedre light. The toner is almost new and i made all kind of resets and it didn't work.

Bye

[xcopytech]

post a picture, to see what is problem