WC 7655 displays 12.284 "The right bottom tray of the finisher is not available"

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  • delosangeles
    Trusted Tech

    250+ Posts
    • May 2008
    • 274

    #1

    [Error Code] WC 7655 displays 12.284 "The right bottom tray of the finisher is not available"

    Hello everyone

    We have client with WC 7655 displaying Fault Codes 12.284.00, 12.282.00, 12.283, & 12.330.00 "The right bottom tray of the finisher is not available"

    I have removed the rear cover and power cycled the machine and it looks like all is moving in order, it printed out the Configuration Report but then displayed the same message.

    We would be grateful for any help on this issue.

    Thanks in advance
    Trade like a tiger sleep like a baby
  • CopierTechofOmens
    Agitating Artificer

    250+ Posts
    • Jan 2009
    • 268

    #2
    Re: WC 7655 displays 12.284 "The right bottom tray of the finisher is not available"

    1st, reseat all the connections on the finisher PWB. These are all home position photo sensor related errors (Eject clamp, Set clamp and Decurler). If everything is turning properly. Then I would suspect the finisher PWB.
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    • delosangeles
      Trusted Tech

      250+ Posts
      • May 2008
      • 274

      #3
      Re: WC 7655 displays 12.284 "The right bottom tray of the finisher is not available"

      Thank you kindly for that info. Would you happen to know of a good wholesale source or used parts source?

      Have a great day

      Originally posted by CopierTechofOmens
      1st, reseat all the connections on the finisher PWB. These are all home position photo sensor related errors (Eject clamp, Set clamp and Decurler). If everything is turning properly. Then I would suspect the finisher PWB.
      Trade like a tiger sleep like a baby

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