Docucolor 250 Magenta Line

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  • PerfectPrintZw

    #1

    [Misc] Docucolor 250 Magenta Line

    My Docucolor prints a bright magenta line across the middle of my page when it isn't supposed to be there.
    Any Tips on how i make it go away?
  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: Docucolor 250 Magenta Line

    What did you check so far?
    It could be bad drum, dirty laser, developer contamination etc...

    Comment

    • PerfectPrintZw

      #3
      Re: Docucolor 250 Magenta Line

      Originally posted by bojans
      What did you check so far?
      It could be bad drum, dirty laser, developer contamination etc...
      I just cleaned all visible rolls. I'm not completely sure how to check all of those things. (beginner in the business)

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: Docucolor 250 Magenta Line

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


        Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


        Paul@justmanuals.com

        Comment

        • bojans
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1313

          #5
          Re: Docucolor 250 Magenta Line

          Call a tech.

          Comment

          • Exok
            Senior Tech

            500+ Posts
            • Jun 2011
            • 750

            #6
            Re: Docucolor 250 Magenta Line

            You can tell if its a problem with your magenta drum pretty easy. Swap the magenta drum with the yellow drum. If your magenta line becomes a yellow line you know the problem is with the drum unit.

            A void line of any color most often can be caused by a defective developer unit or dirty laser glass but won't cause a printed line.

            Most often a printed line of 1 color is caused by a worn drum unit.

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