Xerox phaser 3635mfp

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  • MR Bill
    Senior Tech

    500+ Posts
    • Jan 2010
    • 532

    #1

    Xerox phaser 3635mfp

    First time working on this machine. Made by Samsung I'm guessing. Well on the screen it says close front door. I have cheated the front door interlock switch and problem still there.

    Any ideas. Thanks for any help.
  • Exok
    Senior Tech

    500+ Posts
    • Jun 2011
    • 750

    #2
    Re: Xerox phaser 3635mfp

    An open door / open fuser door message could mean a defective high voltage power supply.

    Check out this video I found:
    They show a 3300 but its pretty much the same box as the 3635

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Xerox phaser 3635mfp

      Mr. Bill - If you want a FREE copy of the Parts & Service manual, send me an email and I'll send it along.

      Paul

      Comment

      • MR Bill
        Senior Tech

        500+ Posts
        • Jan 2010
        • 532

        #4
        Re: Xerox phaser 3635mfp

        Thanks for the vid AXOK. That was great.

        And thank you Paul for the offer. Our buddy Yak aready send me one. I appreaciate your offer.

        I have been down with a cold for a week now. Man I hate being sick.

        Comment

        • MR Bill
          Senior Tech

          500+ Posts
          • Jan 2010
          • 532

          #5
          Re: Xerox phaser 3635mfp

          Update

          I ordered that hi voltage power supply and installed it. Took care of the problem. Great video on the repair.

          Thanks

          Comment

          • rufio311
            Technician
            • Jun 2013
            • 12

            #6
            Re: Xerox phaser 3635mfp

            Originally posted by JustManuals.com
            Mr. Bill - If you want a FREE copy of the Parts & Service manual, send me an email and I'll send it along.

            Paul
            I am running into the same problem with a Phaser 3635MFP. Could you send me the Parts & Service Manual?

            Comment

            • MR Bill
              Senior Tech

              500+ Posts
              • Jan 2010
              • 532

              #7
              Re: Xerox phaser 3635mfp

              If you follow that video step by step it's pretty easy to swap out the PS board. And that fixed my problem.

              Comment

              • rufio311
                Technician
                • Jun 2013
                • 12

                #8
                Re: Xerox phaser 3635mfp

                Originally posted by MR Bill
                If you follow that video step by step it's pretty easy to swap out the PS board. And that fixed my problem.
                what is the part number and where would suggest i but it from?

                Comment

                • MR Bill
                  Senior Tech

                  500+ Posts
                  • Jan 2010
                  • 532

                  #9
                  Re: Xerox phaser 3635mfp

                  The video of the repair is by a company called Iteminc. I would give them a call and they will get you the part # and sell you the part.

                  Log on to iteminc.com and you will find them. I don't have a phone # handy.

                  Comment

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