Xerox color qube 8870

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  • Stacky
    • May 2025

    #1

    [Error Code] Xerox color qube 8870

    Hi,
    I am working on a color qube 8870. The machine is displaying error 94,000.00:0 on power up, i have searched for the code but had no joy.
    Has anyone had this problem before?

    Thanks.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2375

    #2
    Re: Xerox color qube 8870

    Originally posted by Stacky
    Hi,
    I am working on a color qube 8870. The machine is displaying error 94,000.00:0 on power up, i have searched for the code but had no joy.
    Has anyone had this problem before?

    Thanks.
    Trapped ink stick inside the black channel Ink Loader

    Comment

    • jameschiu
      Technician
      • Apr 2013
      • 11

      #3
      Re: Xerox color qube 8870

      The 94,000 error code is to do with the drum maintenance. At which point of the Power Up cycle does this message show up. Could be the drum is not getting hot enough.

      Comment

      • Stacky

        #4
        Re: Xerox color qube 8870

        Originally posted by jameschiu
        The 94,000 error code is to do with the drum maintenance. At which point of the Power Up cycle does this message show up. Could be the drum is not getting hot enough.
        The message appears on power up and wont come to ready.

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          Re: Xerox color qube 8870

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com

          Comment

          • Stacky

            #6
            Re: Xerox color qube 8870

            Originally posted by adriansto
            Trapped ink stick inside the black channel Ink Loader
            I have removed all Sticks and replaced with new. The message is now error 93,969.00:0, any ideas please?

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2375

              #7
              Re: Xerox color qube 8870

              You are sure you use the correct ink stick for this machine ? Black is your nightmare.
              You need newer service manual and follow the proper procedures.

              Comment

              • serviceman
                Technician

                50+ Posts
                • Jun 2009
                • 71

                #8
                Re: Xerox color qube 8870

                ONLY if fault is 94,000 (not 94,xxx) and reboots. Replace Electronics Module. Last I heard, Xerox is still "looking into it" but as of right now, it is the only fix.

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