Xerox WorkCentre 7765 Page Registration problem

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  • mfilipow
    Technician
    • Jun 2012
    • 13

    #1

    Xerox WorkCentre 7765 Page Registration problem

    Hi,
    I have Problems printing duplex on the WorkCentre 7765 - the machine prints off centre by some mm (uneven margins), so that cutting marks on both sides does not match by a half cm or so.
    I logged to the UI Diagnostic and tried to do the dc129 System registration. Unfortunately, my only options there are to print the diag pages, and to cancel - but no button to actually save the new settings can be seen there! Am I doing something wrong?

    Best regards,
    Michael
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2375

    #2
    Re: Xerox WorkCentre 7765 Page Registration problem

    Originally posted by mfilipow
    Hi,
    I have Problems printing duplex on the WorkCentre 7765 - the machine prints off centre by some mm (uneven margins), so that cutting marks on both sides does not match by a half cm or so.
    I logged to the UI Diagnostic and tried to do the dc129 System registration. Unfortunately, my only options there are to print the diag pages, and to cancel - but no button to actually save the new settings can be seen there! Am I doing something wrong?

    Best regards,
    Michael
    What firmware version is on the machine ?

    Comment

    • mfilipow
      Technician
      • Jun 2012
      • 13

      #3
      Re: Xerox WorkCentre 7765 Page Registration problem

      Originally posted by adriansto
      What firmware version is on the machine ?
      The maschine has the newest (early 2013) firmware available, 061.090.222.33302. I got the maschine with an older firmware but upgraded promptly after having some other difficulties (which have since then been solved). Thus I cannot say, if the other firmware had the same issue.

      Or do I overlook something?

      Please find attached a foto of the dc129 routine I just shot. No "save" button around. Please help.
      Attached Files

      Comment

      • kikinkuntry
        Certifiable technician
        • Mar 2013
        • 27

        #4
        Re: Xerox WorkCentre 7765 Page Registration problem

        Originally posted by mfilipow
        Hi,
        I have Problems printing duplex on the WorkCentre 7765 - the machine prints off centre by some mm (uneven margins), so that cutting marks on both sides does not match by a half cm or so.
        I logged to the UI Diagnostic and tried to do the dc129 System registration. Unfortunately, my only options there are to print the diag pages, and to cancel - but no button to actually save the new settings can be seen there! Am I doing something wrong?

        Best regards,
        Michael

        Inside the front right corner of tray 1 is a hidden compartment. In there is a set of default NVM's You need to go into NVM read/write and adjust the offset manually. That screen is useless, and does nothing. I'm not even sure why they left it in there. maybe they will activate it in a future firmware but for now, this is the only way. If you still have issues. Try to Alt-boot it.
        I'd be happy to come out and wipe off your dirty glass. One question however, do you also pay someone to come out and wipe your dirty ...

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