Issues with Two DC240s - Urgently need working for print jobs

[chrisoverson]

Re: Issues with Two DC240s - Urgently need working for print jobs

Hi all

Thanks for your help so far guys, I've managed to strip down one printer and clean out the ROS windows etc and the yellow line is gone!

Unfortunately, no matter what I do Boris the DC240 still refuses to read ink levels correctly. If I take the cartridges out and put them in another printer, the other one shows the ink levels fine, but Boris doesn't even realise I've removed the cartridge at all!

Any ideas whatsoever on this one? Help would be greatly appreciated.

Thanks!

[Milo Wilson]

Re: Issues with Two DC240s - Urgently need working for print jobs

You're going to have to reload and possibly upgrade the firmware on the machine. Then do a full re initialization.

[chrisoverson]

Re: Issues with Two DC240s - Urgently need working for print jobs

You're going to have to reload and possibly upgrade the firmware on the machine. Then do a full re initialization.

Thanks. Would this mean using a PWS I'm guessing? (I have one available if so)

Where could I find the most recent firmware version please?

[adriansto]

Re: Issues with Two DC240s - Urgently need working for print jobs

Thanks. Would this mean using a PWS I'm guessing? (I have one available if so)

Where could I find the most recent firmware version please?

When you have errors dont upgrade firmware !
Reload the same version of firmware, init the nvm and if after that machine working good you can upgrade firmware. The firmware version is printed on config report from machine.