WC 420 image problem

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  • boanda
    Technician
    • Feb 2011
    • 79

    #1

    WC 420 image problem

    Please, look the attached picture
    and if anyone know,tell me what is the problem
    img101.jpg
    P.S.- this happening on print and copy too
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: WC 420 image problem

    Change print cartdrige and clean transfer assembly

    Comment

    • Exok
      Senior Tech

      500+ Posts
      • Jun 2011
      • 750

      #3
      Re: WC 420 image problem

      The good news is, it looks like the patient will live!

      Comment

      • savi0r
        Trusted Tech
        • Sep 2010
        • 363

        #4
        Re: WC 420 image problem

        Originally posted by adriansto
        Change print cartdrige and clean transfer assembly
        Same advice here.

        Comment

        • livewire
          Senior Tech

          500+ Posts
          • Sep 2011
          • 608

          #5
          Re: WC 420 image problem

          Hi boanda,
          Replace ROS Module, PN 062K13011.

          Success!

          Comment

          • boanda
            Technician
            • Feb 2011
            • 79

            #6
            Re: WC 420 image problem

            Originally posted by livewire
            Hi boanda,
            Replace ROS Module, PN 062K13011.

            Success!
            A dont have it at the moment, part will come in few days. Im KM tech and need some time to find xerox part, that is the reason for late answers.
            "Change print cartdrige and clean transfer assembly"-client change cartridge,which is expensive, in firm which is working only xerox, that didnt solve the problem,but they charged the part

            Comment

            • Exok
              Senior Tech

              500+ Posts
              • Jun 2011
              • 750

              #7
              Re: WC 420 image problem

              Originally posted by Exok
              The good news is, it looks like the patient will live!

              Ok, I guess i was the only one who thought that looked like a read out from a heart monitor.

              Comment

              • livewire
                Senior Tech

                500+ Posts
                • Sep 2011
                • 608

                #8
                Re: WC 420 image problem

                The ROS module may be checked from diagnostics.
                Do you have Service Manual?

                Comment

                • boanda
                  Technician
                  • Feb 2011
                  • 79

                  #9
                  Re: WC 420 image problem

                  Now i have, THX to Sama

                  Comment

                  • livewire
                    Senior Tech

                    500+ Posts
                    • Sep 2011
                    • 608

                    #10
                    Re: WC 420 image problem

                    Now, enter diagnostic mode:
                    - turn off machine;
                    - wait 5 seconds;
                    - press and hold down 0 button, switch on machine, release 0 button after control panel indicators iluminate.
                    Check ROS Moter.
                    - press 6 button;
                    - press Start (green) button;
                    - press 4 button;
                    - press Start button.

                    you should hear the ROS motor.
                    If you do not hear it, you can change it.

                    Sucess.

                    Comment

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