Fault 124-374 - Docucolor 260

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  • fatfingers73
    Trusted Tech

    100+ Posts
    • Feb 2013
    • 219

    #1

    Fault 124-374 - Docucolor 260

    Hi chaps,

    Getting the above fault when copying from trays 5 & 6. Machine just stops and doesn't even attempt to copy.

    I've checked the fuses/voltage on the HCF PWB and they're fine.

    Anyone had this?

    Many thanks.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2369

    #2
    Re: Fault 124-374 - Docucolor 260

    What is your machine configuration ? Tray 6 =OHCF ?
    Fiery or Creo ? From tray 1-4 everything is ok ?

    Comment

    • fatfingers73
      Trusted Tech

      100+ Posts
      • Feb 2013
      • 219

      #3
      Re: Fault 124-374 - Docucolor 260

      Hello,

      Yes it has SRA3 tray 6 with tray 5 joined above it.

      Pretty sure they have a fiery rip. Trays 1-4 work fine.

      Thank you.

      Originally posted by adriansto
      What is your machine configuration ? Tray 6 =OHCF ?
      Fiery or Creo ? From tray 1-4 everything is ok ?

      Comment

      • max2013
        Technician

        50+ Posts
        • Mar 2013
        • 54

        #4
        Re: Fault 124-374 - Docucolor 260

        this is somthings to do with the firmware ..i have this problem before oh you can try change the mcu ,,,

        Comment

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