Xerox 5030 down with "software compatibility " message

[Deer John]

Have a 5030 in the field that has been happy until recently displaying the following message"
A software compatibility problem has been detected, a software upgrade is required, please use the software upgrade tool on theutility disc to perform upgrade" Machine is down. What??

[Exok]

Re: Xerox 5030 down with "software compatibility " message

Go to Xerox Document Management, Digital Printing Equipment, Business Process Outsourcing

Click on the support and drivers

enter 5030 in the search window

click on workcentre 5030

click on drivers and downloads

scroll down to firmware

click on and download system software set 05.03.07.000

click on and download system software set 05.03.07.000 install instructions

open and follow instructions

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