Xerox Docucolor 250. Spills toner.

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  • Crazy80
    Technician
    • Sep 2011
    • 22

    #1

    Xerox Docucolor 250. Spills toner.

    Cyan and yellow developer unit spills toner. Meters: meter 1 - 349186, meter 2 - 90123, meter 3 - 200331, meter 4 - 439309.

    Sorry for bad English, I'm a Russian.
  • bojans
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2008
    • 1313

    #2
    Re: Xerox Docucolor 250. Spills toner.

    Are U using OEM toner?

    Comment

    • Crazy80
      Technician
      • Sep 2011
      • 22

      #3
      Re: Xerox Docucolor 250. Spills toner.

      Originally posted by bojans
      Are U using OEM toner?
      I am using original Xerox toner.

      Comment

      • Techbod
        Junior Member
        • Oct 2013
        • 8

        #4
        Re: Xerox Docucolor 250. Spills toner.

        When you say spills toner, like there is to much toner going into the dev unit?
        have had problem with black unit where toner supply motor was running when it should not have been. You may be able to hear motors running. I reseated ribbon cables between iot pwb and mcu pwb make sure you reseat at both ends.

        Comment

        • Crazy80
          Technician
          • Sep 2011
          • 22

          #5
          Re: Xerox Docucolor 250. Spills toner.

          Originally posted by Techbod
          When you say spills toner, like there is to much toner going into the dev unit?
          have had problem with black unit where toner supply motor was running when it should not have been. You may be able to hear motors running. I reseated ribbon cables between iot pwb and mcu pwb make sure you reseat at both ends.
          Both dev units cyan and yellow are dusty. This causes dirty ROS. I noticed white stripes on cyan and yellow. I thought I need to replace the developer? I have no service manual and dont`t know how to replace.

          Comment

          • Techbod
            Junior Member
            • Oct 2013
            • 8

            #6
            Re: Xerox Docucolor 250. Spills toner.

            Dc250 does suffer from air being sucked into ros area, you get a faint band le-te about 100mm from o/b edge. Normally in cyan 1st and then yellow. You need to strip out ros units and clean mirrors. There was updated firmware to help prevent issue .16 I think. Also seals were added to ros units. If the color count is only 90k I don't think you will need to change dev yet.

            Comment

            • Crazy80
              Technician
              • Sep 2011
              • 22

              #7
              Re: Xerox Docucolor 250. Spills toner.

              Originally posted by Techbod
              Dc250 does suffer from air being sucked into ros area, you get a faint band le-te about 100mm from o/b edge. Normally in cyan 1st and then yellow. You need to strip out ros units and clean mirrors. There was updated firmware to help prevent issue .16 I think. Also seals were added to ros units. If the color count is only 90k I don't think you will need to change dev yet.
              Few weeks ago I replased ROS KC. This happend after ~20 000 copies. Both cyan and yellow ROS are dirty.
              How to seal ROS units to prevent this?

              Which mirror in ROS i need to clean?

              Comment

              • InterfaceP
                Trusted Tech

                250+ Posts
                • Jun 2013
                • 488

                #8
                Re: Xerox Docucolor 250. Spills toner.

                Originally posted by Crazy80
                Few weeks ago I replased ROS KC. This happend after ~20 000 copies. Both cyan and yellow ROS are dirty.
                How to seal ROS units to prevent this?

                Which mirror in ROS i need to clean?
                Sounds like your machine is pretty dirty, find a service vac and give it a good cleaning inside to prevent any further problems.

                The ROS are labeled with K C, M Y. Clean which ever has the deletions.

                Open it up and clean all the mirrors that appear dirty, inside and out. Be very careful not to scratch the surface. I typically use a small bright flashlight to reflect off the mirrors to detect any toner dust. While your at it remove and replace or clean (compressed air) the large square shaped filter located on the left side towards the rear of the unit, under the cable connectors.

                Comment

                • safas
                  Technician
                  • Jul 2011
                  • 40

                  #9
                  Re: Xerox Docucolor 250. Spills toner.

                  Have you tried replacing the entire Developing Unit for the offending color?

                  I've had machines where I had to clean the ROS every month where the machine is running 40,000 copies per month, but once I replaced the developer unit for the color that's throwing toner everywhere. The problem goes away and did not have to clean the ROS again for a long long time (a year since I've replaced the developer unit)

                  I believe that the magnetic roller on the unit itself looses it's effect after so many copies that it doesn't hold the toner onto the developer when it rolls out of the metering blade. Therefore that causes the toner to fly everywhere when the machine is running. And the newer developing units (magnetic roller has ribs on it) tend to do a better job of keeping the toner attached to the developer when running.

                  Hope this helps

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2383

                    #10
                    Re: Xerox Docucolor 250. Spills toner.

                    Before replacing dev assy do a deep machine cleaning especially the filters.
                    Then run MaxSetup series procedures.

                    Comment

                    • Crazy80
                      Technician
                      • Sep 2011
                      • 22

                      #11
                      Re: Xerox Docucolor 250. Spills toner.

                      Originally posted by adriansto
                      Before replacing dev assy do a deep machine cleaning especially the filters.
                      Then run MaxSetup series procedures.
                      How to run MaxSetup series procedures?

                      Comment

                      • Exok
                        Senior Tech

                        500+ Posts
                        • Jun 2011
                        • 750

                        #12
                        Re: Xerox Docucolor 250. Spills toner.

                        Paul, I think that's your cue.

                        Comment

                        • InterfaceP
                          Trusted Tech

                          250+ Posts
                          • Jun 2013
                          • 488

                          #13
                          Re: Xerox Docucolor 250. Spills toner.

                          Originally posted by Crazy80
                          How to run MaxSetup series procedures?
                          You need to enter service mode. "Press 0 for 6 sec then Start" Find "Maintenance and Diagnostics" then "Max Setup"

                          Good Luck!

                          Comment

                          • Crazy80
                            Technician
                            • Sep 2011
                            • 22

                            #14
                            Re: Xerox Docucolor 250. Spills toner.

                            Originally posted by InterfaceP
                            You need to enter service mode. "Press 0 for 6 sec then Start" Find "Maintenance and Diagnostics" then "Max Setup"

                            Good Luck!
                            Thank you! I will try on Monday.

                            Comment

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