Xerox Docucolor 250 Touch Screen Not Working

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  • ensar06

    #1

    Xerox Docucolor 250 Touch Screen Not Working

    hi all. my machine's touch screen does not work. We try a new screen, but still did not work. I have ordered a new touch panel from America.

    if new touch panel do not work...

    Where else could be the problem?

    Thank you for your answers...
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2369

    #2
    Re: Xerox Docucolor 250 Touch Screen Not Working

    What mean ' not work' ?
    There is no icons on display or nothing hapen when you touch the display with your finger ?

    Comment

    • ensar06

      #3
      Re: Xerox Docucolor 250 Touch Screen Not Working

      Originally posted by adriansto
      What mean ' not work' ?
      There is no icons on display or nothing hapen when you touch the display with your finger ?

      touch panel does not work. I bought a complete new screen but it still did not work. Where could the problem?

      Comment

      • knightfall
        Senior Tech

        500+ Posts
        • Jul 2006
        • 633

        #4
        Re: Xerox Docucolor 250 Touch Screen Not Working

        you need to describe your problem with more detail, what does not working mean?
        Get your facts first, and then you can distort them as much as you please.

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        • InterfaceP
          Trusted Tech

          250+ Posts
          • Jun 2013
          • 488

          #5
          Re: Xerox Docucolor 250 Touch Screen Not Working

          Touch screen not working on the UI is a common problem with the 250 family. If you replaced the screen and it still wont work you may have a bad pwb card inside the UI. The only way to diagnose the problem is by using a functional one and its parts to find the problem.

          If you send it to me I could look at it for you.

          Message me if your interested.

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