please help me workcentre pro 255

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  • bahamid
    Technician
    • Feb 2012
    • 23

    #1

    [Misc] please help me workcentre pro 255

    hi all.
    i'm updating workcentre pro 255 but i have problem user interface




    IMG_1198.jpg

    IMG_1197.jpg


    machine restart same problem.
  • livewire
    Senior Tech

    500+ Posts
    • Sep 2011
    • 608

    #2
    Re: please help me workcentre pro 255

    Hi bahamid, Welcome to CTN!

    UI message in English:

    Available to digitize the work.
    Network services are not available.
    Contract administrator.

    What update?
    How do you update?
    You see the machine in CWIS?

    Comment

    • bahamid
      Technician
      • Feb 2012
      • 23

      #3

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1794

        #4
        What system software level was on machine before upgrade?

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2384

          #5
          Re: please help me workcentre pro 255

          For some unexpected reasons the software upgrade fail.
          You need to reload the machine software again using altboot method. Also before reload software will be nice to check the controller hdd for bad sectors.
          Never seen this logo with OFFICE MAX.

          Comment

          • livewire
            Senior Tech

            500+ Posts
            • Sep 2011
            • 608

            #6
            Re: please help me workcentre pro 255

            Are you Оffice Max Client?


            If you not, try this:
            Press the Access Button;
            Press the following characters on the keypad: *3386736130
            Press Enter.
            This should cause the Copy Screen to appear.

            Comment

            • bahamid
              Technician
              • Feb 2012
              • 23

              #7
              Re: please help me workcentre pro 255

              Originally posted by livewire
              Are you Оffice Max Client?


              If you not, try this:
              Press the Access Button;
              Press the following characters on the keypad: *3386736130
              Press Enter.
              This should cause the Copy Screen to appear.

              thank you for all problem solving thanxxxxxxxxxx

              Comment

              • livewire
                Senior Tech

                500+ Posts
                • Sep 2011
                • 608

                #8
                Re: please help me workcentre pro 255

                You are welcome!

                Comment

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