problem countroul reseau workcentre pro 255

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  • bahamid
    Technician
    • Feb 2012
    • 23
    #1

    problem countroul reseau workcentre pro 255

    hi

    i want to reset countroul reseau please help me

    IMG_1204.jpg

    IMG_1205.jpg
    Tags: None
    • livewire
      Senior Tech

      500+ Posts
      • Sep 2011
      • 608
      #2
      Re: problem countroul reseau workcentre pro 255

      Many old photos, 12.01.2013?
      Open a browser and enter machine IP address.
      What's going on?
      The machine is seen?

        Comment

        • bahamid
          Technician
          • Feb 2012
          • 23
          #3
          Re: problem countroul reseau workcentre pro 255

          Originally posted by livewire
          Many old photos, 12.01.2013?
          Open a browser and enter machine IP address.
          What's going on?
          The machine is seen?
          la machine connecter 5 Second. then controlle network booting anew
          the browser not opening the machine

          IMG_1209.jpg

            Comment

            • livewire
              Senior Tech

              500+ Posts
              • Sep 2011
              • 608
              #4
              Re: problem countroul reseau workcentre pro 255

              The machine branded office max or is another machine ?


              You have to use AltBoot:
              The AltBoot procedure erases the customer Optional Services like:
              (Network Scanning; E-Mail; Internet Fax; Network Accounting; Server Fax; Hard Disk Overwrite; Xerox Standard Accounting.)
              Check with the customer, that they have the necessary codes to enable their Optional Services.


              First: Reset ESS configuration to defaults.
              Second: Install ESS software again.
              Version which should load is 13.060.17.000.
              You can see it on a label on the back of the controller and the hard disk too.


              Do you have PWS?
              Got Diagnostic tools for 275Family?
              Got WorkCentre Pro 275 Family Service Manual (EDOC)? GP 4 Mashine Software is your guiding light.
              Do you have the necessary software (13.060.17.000)?

                Comment

                • bahamid
                  Technician
                  • Feb 2012
                  • 23
                  #5
                  Re: problem countroul reseau workcentre pro 255

                  Originally posted by livewire
                  The machine branded office max or is another machine ?


                  You have to use AltBoot:
                  The AltBoot procedure erases the customer Optional Services like:
                  (Network Scanning; E-Mail; Internet Fax; Network Accounting; Server Fax; Hard Disk Overwrite; Xerox Standard Accounting.)
                  Check with the customer, that they have the necessary codes to enable their Optional Services.


                  First: Reset ESS configuration to defaults.
                  Second: Install ESS software again.
                  Version which should load is 13.060.17.000.
                  You can see it on a label on the back of the controller and the hard disk too.



                  Do you have PWS?
                  Got Diagnostic tools for 275Family?
                  Got WorkCentre Pro 275 Family Service Manual (EDOC)? GP 4 Mashine Software is your guiding light.
                  Do you have the necessary software (13.060.17.000)?


                  i dont have diagnostic tool for wc 275

                    Comment

                    • adriansto
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      1,000+ Posts
                      • Nov 2007
                      • 2387
                      #6
                      Re: problem countroul reseau workcentre pro 255

                      Do you read what I said in this post:
                      http://www.copytechnet.com/forums/sh...l=1#post391753.

                      You must install a clean software on to machine using altboot method.

                        Comment

                        • bahamid
                          Technician
                          • Feb 2012
                          • 23
                          #7
                          Re: problem countroul reseau workcentre pro 255

                          i have PWS

                          and diagnostic tool for docucolor 250 ... but for 275Family i dont have .

                          pleas or I can find Diagnostic tools for 275Family and software (13.060.17.000)

                          my email is (alhamrra@gmail.com)

                          Thanks in advance for your help.

                            Comment

                            • adriansto
                              Service Manager

                              Site Contributor
                              VIP Subscriber
                              1,000+ Posts
                              • Nov 2007
                              • 2387
                              #8
                              Re: problem countroul reseau workcentre pro 255

                              You have PM from me. The procedure is a little different because the machine has accounting enabled.

                                Comment

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