Xerox 7755 how do I disable FDI/Equitrac external counter device?

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  • Holesaletech27
    Trusted Tech

    100+ Posts
    • Jul 2009
    • 101

    #1

    Xerox 7755 how do I disable FDI/Equitrac external counter device?

    Hello fellow techies! I have a Xerox 7755 with one of those Equitrac external accounting devices installed. How do I disable the FDI(foreign device interface) so it doesn't keep asking me to swipe a card?! Is this a physical jumper that's missing, or can I disable it electronically? Thanks for everyone input in advance!
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2362

    #2
    Re: Xerox 7755 how do I disable FDI/Equitrac external counter device?

    What software version is onto machine ?

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    • Holesaletech27
      Trusted Tech

      100+ Posts
      • Jul 2009
      • 101

      #3
      Re: Xerox 7755 how do I disable FDI/Equitrac external counter device?

      It has system software version 061.090.222.09400

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      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2362

        #4
        Re: Xerox 7755 how do I disable FDI/Equitrac external counter device?

        Originally posted by Holesaletech27
        It has system software version 061.090.222.09400
        Can you enter in Tools menu as administrator ?

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        • Holesaletech27
          Trusted Tech

          100+ Posts
          • Jul 2009
          • 101

          #5
          Re: Xerox 7755 how do I disable FDI/Equitrac external counter device?

          No, when I hit the login key, it goes back to the swipe card screen. I thought there were buttons to hold down while powering up the machine that takes you to a admin mode, but I dont remember..

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          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2362

            #6
            Re: Xerox 7755 how do I disable FDI/Equitrac external counter device?

            Try to enter into WebUI interface of the machine from a computer, but I think also this options is disabled.
            The easy way is to remove the FDI and reload the machine software but it is your machine or someone else machine ?.
            If it's your machine send me mail at stoadis@gmail.com for other informations.

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