7535 Magenta Color off when printing

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WC 7535, When Printing, the color magenta comes out as red. Ruling out IOT, as internal test prints print out fines, copies are fine. Even swapped out M&Y drums with no changes. (Machine is fairly new, 20K on meter, color drums are at 93%) Customers computer is a windows machine with PCL driver. I gave him a .tif file with magenta and cyan blocks and the magenta is red. Tried my PWS w/crossover cable, same. Tried PS driver and enhanced and Hight Quality modes, no changes. Ran the calibration, no change.

Any ideas?IMG_0413.jpg

Software: 061.121.222.06507

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Re: 7535 Magenta Color off when printing

So, I have since reset print calibration, altboot, forced alt boot and done max setup. None of these have changed the printing. Any one have any suggestions?