Finally solved this one after many hours of troubleshooting.
The code is "Drum Belt Slipping" fault.
First I inspected the drum drive belt. It was the old black belt and it was frayed. I removed the belt, cleaned the drum pulley and the motor. I cleaned the new green belt and installed it. The machine would go through the whole warm up, print the 2 cleaning sheets then jam when printing the config sheet. When you checked the fault code, you would get no jam code just the 94-354 fault.
The Edoc has you run a diagnostic program in service mode (704 or something, i dont recall the number off the top of my head). The result was "Drum encoder out of range". This leads you to the drum encoder or the drum drive board.
Replaced the drum encoder. Same result. Replaced the drum drive pwb, same result.
Replaced the drum drive motor, same result.
At this point I was running out of options. The edoc also suggested the power supply and IME pwb. I ordered both.
Installed the power supply and TADA! That was it. The machine is now running like a charm. That was the last thing I suspected but it was easier to get to than the IME.
The code is "Drum Belt Slipping" fault.
First I inspected the drum drive belt. It was the old black belt and it was frayed. I removed the belt, cleaned the drum pulley and the motor. I cleaned the new green belt and installed it. The machine would go through the whole warm up, print the 2 cleaning sheets then jam when printing the config sheet. When you checked the fault code, you would get no jam code just the 94-354 fault.
The Edoc has you run a diagnostic program in service mode (704 or something, i dont recall the number off the top of my head). The result was "Drum encoder out of range". This leads you to the drum encoder or the drum drive board.
Replaced the drum encoder. Same result. Replaced the drum drive pwb, same result.
Replaced the drum drive motor, same result.
At this point I was running out of options. The edoc also suggested the power supply and IME pwb. I ordered both.
Installed the power supply and TADA! That was it. The machine is now running like a charm. That was the last thing I suspected but it was easier to get to than the IME.
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