workcentre 7845 print jobs stuck queue

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • ringling1
    Technician
    • Aug 2011
    • 33

    #1

    workcentre 7845 print jobs stuck queue

    i have a workcentre that keeps locking up with print jobs. per xerox i have replaced the sbc pwb with no change is symptom. the machine will run fine for days, then for no apparent reason print jobs start to hang up. after a hard reboot, all jobs print out. we have turned off the network timeout and applied the latest spar firmware with no change. has anyone seen this?
  • Exok
    Senior Tech

    500+ Posts
    • Jun 2011
    • 750

    #2
    Re: workcentre 7845 print jobs stuck queue

    I suggest you download this software version: http://www.support.xerox.com/support...ntentId=125794

    Do an AltBoot via USB, disable data backup and then manually enter the settings (don't use a clone).

    Comment

    Working...