Xerox dc12 Error

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  • Design_L

    #1

    Xerox dc12 Error

    Hello friends,
    I'm new here and I hope someone can help.
    I replaced the section behind Xerox DC12 (2nd BTR Drive Assembly).
    But when I turn it on, I hear a "click" a couple of times,
    after that show error 9-342.
    Can someone help ?, Thanks a lot
    2nd-BTR-Drive-Assembly.jpg
  • Tinochka
    Trusted Tech
    • Jul 2012
    • 127

    #2
    Re: Xerox dc12 Error

    look at window in front of dc 12. You will found it when you open front door.
    If 2nd btr rotated you will see yellow mark. (there is no black plastic cover with small window at my picture).But you see yellow mark.
    9-342.jpg
    I took picture from this site Printers-Support there are lots of things about Xerox dc 12
    But its in russian.

    Look at attached file. Start from it, and than discrabe you problem agan
    9-342_9-432 2nd BTR Contact Fail RAP.pdf

    P.S.
    Sorry for my english.

    Comment

    • Tinochka
      Trusted Tech
      • Jul 2012
      • 127

      #3
      Re: Xerox dc12 Error

      Here is another article
      pws___busrec_EKA-DC12_MX0087561331260301162683326429642483.pdf

      Comment

      • ruimestre
        Technician
        • Mar 2012
        • 36

        #4
        Re: Xerox dc12 Error

        Hi

        DC12 Very good and old machine... ; )

        I had a few of them when that error appears sometimes the solutions where diferent
        on my experience.

        1- Try to remove the black gear and reinserted backwards sometimes its whearing and tearing that makes the machine unable to retract the 2nd btr
        note the gear is on the first picture you have show you will see that maybe she is worn out.

        2 - if not you it could be the 2nd btr and you must replace

        3 - last the clutch part (first photo you shown) will need to be replaced.

        Good Luck

        Comment

        • Design_L

          #5
          Re: Xerox dc12 Error

          Tinochka and ruimestre thank You very much for the explanation and help.
          I tried everything but no go.
          Maybe best to buy a other printer.
          Once again thank you very much.

          Comment

          • Enzo
            Trusted Tech

            250+ Posts
            • Jul 2009
            • 407

            #6
            Re: Xerox dc12 Error

            dear friends, I also have the same problem! are two months that every time I turn on the machine, it gives the error 9-342! the error appears every time I open the cover. I have already changed the entire 2BTR and the clutch, but the problem remains! I do other attempts ...

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1792

              #7
              Re: Xerox dc12 Error

              Clean or replace front door interlock switch.
              For test you can just bypass that interlock switch.

              Comment

              • mickey singh
                Technician

                50+ Posts
                • May 2014
                • 93

                #8
                Re: Xerox dc12 Error

                Clean drawer contacts and an machine contacts,I cant remember right, whether its 9-342or 9-343, but an old style fuses on one of the boards causes one of the error codes!

                Comment

                • Enzo
                  Trusted Tech

                  250+ Posts
                  • Jul 2009
                  • 407

                  #9
                  Re: Xerox dc12 Error

                  Originally posted by mickey singh
                  Clean drawer contacts and an machine contacts,I cant remember right, whether its 9-342or 9-343, but an old style fuses on one of the boards causes one of the error codes!
                  in fact I had suspected it was a problem in the fuse! I recently replaced the original fuse (099P03019) with another not original fuse!

                  Comment

                  • mickey singh
                    Technician

                    50+ Posts
                    • May 2014
                    • 93

                    #10
                    Re: Xerox dc12 Error

                    Did the problems start after you replaced the fuse?

                    Comment

                    • Enzo
                      Trusted Tech

                      250+ Posts
                      • Jul 2009
                      • 407

                      #11
                      Re: Xerox dc12 Error

                      Originally posted by mickey singh
                      Did the problems start after you replaced the fuse?
                      yes friend. just a few days later. and I have changed the entire 2BTR and clutches are new.

                      Comment

                      • mickey singh
                        Technician

                        50+ Posts
                        • May 2014
                        • 93

                        #12
                        Re: Xerox dc12 Error

                        Can you get a pic up and rating/ amp of fuse you changed, I have a box of dc 12 bits and tons of fuses knocking bout!

                        Comment

                        • Enzo
                          Trusted Tech

                          250+ Posts
                          • Jul 2009
                          • 407

                          #13
                          Re: Xerox dc12 Error

                          hello friends. I have a problem with the dc12. the copy faded out completely. I changed IBT, I changed 2btr, I changed the drum, I started the MAX setup. nothing to do! What can it be?

                          Comment

                          • Enzo
                            Trusted Tech

                            250+ Posts
                            • Jul 2009
                            • 407

                            #14
                            Re: Xerox dc12 Error

                            the copy comes out as type "watermark", and very white. then, all of a sudden the copy comes out nice, is not optimal. What can it be?
                            I am told that it is a problem of cards, but which card?
                            I changed the "2nd BTR HVPS," but the problem remains.
                            tell me to change the "IOT CPU PWB" and "Half tone PWB."
                            In addition, the machine shows me this error: 3-327. this error does not show the display of the machine, but the diagnostic software.
                            I think that the bad copy out because of an incorrect connection between some cards.
                            because drum, 2BTR, IBT and fuser are new!
                            I ask help to you my friends!

                            Comment

                            • mickey singh
                              Technician

                              50+ Posts
                              • May 2014
                              • 93

                              #15
                              Re: Xerox dc12 Error

                              Put up pics, or email me mickeysinghbhamra@outlook.com!

                              Comment

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