Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

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  • chinotech
    Technician
    • Jan 2009
    • 14

    #1

    [Misc] Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    Greetings. Working on a WC7675 but the administrator password is unknown and the audio tones are accessed through the tools>system settings>common service settings. Or perhaps there is a way to turn off the audio through the CE or UI mode? I don't have a pws for this model. I have the service manual, but it is not helpful for this issue. Thanks!!
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

    What software version is on the machine ?

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    • livewire
      Senior Tech

      500+ Posts
      • Sep 2011
      • 608

      #3
      Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

      Try to login from device's web page.
      Use IP to bring up web UI and select the Properties tab.
      Try with default username and password (default username is admin and default password is 1111).
      What's happening?

      About Machine Audio Tones see here:
      WorkCentre 7655/7665/7675 Online Support Solution Modify or Set the Machine Audio Tones | Xerox USA

      Comment

      • chinotech
        Technician
        • Jan 2009
        • 14

        #4
        Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

        System Software version is 040.033.53210
        I will try logging into the machine. Thanks.

        Comment

        • adriansto
          Service Manager

          Site Contributor
          VIP Subscriber
          1,000+ Posts
          • Nov 2007
          • 2383

          #5
          Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

          Originally posted by chinotech
          System Software version is 040.033.53210
          I will try logging into the machine. Thanks.
          You can use WCPP Diagnostic Navigator software, execute DC327 routine and that will reset your admin passwd at default.
          Or you can reload software using altboot method.

          Comment

          • chinotech
            Technician
            • Jan 2009
            • 14

            #6
            Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

            Thanks adriansto, but I do not have WCPP Navigator software or system software. Do I need a PWS to run the WCPP Navigator software, or can I use a regular windows laptop?
            Also, for this model, can I do a forced altboot upgrade using a USB drive?
            Either way, I need to get the software. Any ideas where I can acquire it? Thanks!!

            Comment

            • adriansto
              Service Manager

              Site Contributor
              VIP Subscriber
              1,000+ Posts
              • Nov 2007
              • 2383

              #7
              Re: Xerox WC7675 Need help with turning off audio tones and/or reset admin password.

              Send me mail at stoadis@gmail.com

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