Any clever Xerox techs out there who might have ideas about...

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  • steveclv
    Technician
    • May 2014
    • 95
    #1

    Any clever Xerox techs out there who might have ideas about...

    DC252 with half a mil copies - mainly SRA3 I believe

    So it prints A3 and A4 all day long - no jamming, no issues

    When I load SRA3 however it always jams just as it exits the machine - I have removed the finisher. Same place every time.

    I have triple checked the pathway and there is nothing jamming it - I can gently pull the entire sheet through the fuser and it comes out sweetly

    Machine is set to print SRA3 correctly. Tried different weights, same issue

    So, I monitored it again today and noticed that with A3 and A4, the rollers at the paper exit switch on to pull the paper through the machine but with SRA3 they don't. Is there a sensor somewhere that might need cleaning/replacing

    When the machine arrived it had quite a bit of loose toner flying around from transportation - cleaned most of it but it could be that a sensor has picked up some dirt/dust but it would have to be specific to SRA3

    Please, any ideas??

    Thanks
    Tags: docucolor 252, jamming, sra3
    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1792
      #2
      Re: Any clever Xerox techs out there who might have ideas about...

      Replace exit roller clutch

        Comment

        • steveclv
          Technician
          • May 2014
          • 95
          #3
          Re: Any clever Xerox techs out there who might have ideas about...

          Thanks, I'll take a look at the schematics and try and find a part number.

          Is this something that would be specific to SRA3 - as I said, the rollers work fine on A3/A4

            Comment

            • xcopytech
              Service Manager

              1,000+ Posts
              • Aug 2006
              • 1792
              #4
              Re: Any clever Xerox techs out there who might have ideas about...

              005K07230 clutch assy exit

              There is no anything specific for SRA3 paper.

              It could be only paper weight.

              Clutch do not have enough friction for heavy weight papers.

                Comment

                • steveclv
                  Technician
                  • May 2014
                  • 95
                  #5
                  Re: Any clever Xerox techs out there who might have ideas about...

                  Ahh, when I run A3/A4 I can see the rollers start up and spin just before the paper exits. I tested with up to 300gsm A3

                  When I run SRA3 they never even move even a fraction before the paper 'jams'.

                  If I pull the 'jammed' paper it slides right out.

                    Comment

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