[Misc] Xerox 242 - White grooves scratched into the toner across paper.

[Guest]

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I have a groove being scratched into the toner at some point in the machine. Switched toner and fuser, but still there. Any help with what to replace or search for?

[xcopytech]

Re: Xerox 242 - White grooves scratched into the toner across paper.

First check do you have problem on all colors.
Then do a hard stop to see is your problem on belt or not.

[Exok]

Re: Xerox 242 - White grooves scratched into the toner across paper.

Looks like you may have something stuck to the metering blade in one of the developer units.

1st, make a full page test of single color to determine what developer unit is the problem.

Print a solid black, cyan, magenta and yellow.

If the same pattern shows up on 2 or more colors, its something else.

If only one color shows this pattern, inspect the developer unit. You should notice that you have a blank area on the magnetic developer roller. The metering blade that limits the amount of developer that sticks to the magnetic roller has a build up on it and is blocking any developer from sticking to the roller in that area.

You may have luck with removing the developer unit and using a thin gaping tool or even a thick sheet of paper and swipe it back and forth between the magnetic roller and the metering blade (above the roller). If the problem returns or just moves to a different location on the roller, you may need to install fresh developer.

[Flash]

Re: Xerox 242 - White grooves scratched into the toner across paper.

It looks like you might have a label stuck somewhere in the transfer belt assembly.

[Momentum]

Re: Xerox 242 - White grooves scratched into the toner across paper.

I think all of you who responded had fantastic input which helped solve the problem. After running all of the recommended tests, I found that it was happening in same spot, no matter what color was isolated. I finally figured out how to remove the developer unit, and low and behold........there was a small sticker that was stuck to the gold bracket/blade/thingamagig that is on the bottom of the developer unit. Removed sticker, replaced developer unit, and worked like a charm. Thank you so so much for the great advice!!