Xerox DC250 erro 093-317

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  • neetosena
    Junior Member
    • Jul 2013
    • 6

    #1

    Xerox DC250 erro 093-317

    good afternoon

    Please need some help, recently the engine began to accuse this error 093-317, searching the internet I noticed that it was on the black toner, follow some tips to Zera the NVM, but after some time the error back again.

    Detail printing is clear, it seems that the toner is not falling in the reservoir.
  • InterfaceP
    Trusted Tech

    250+ Posts
    • Jun 2013
    • 488

    #2
    Re: Xerox DC250 erro 093-317

    You shouldn't be able to tell if the toner reservoir is full.

    The toner motor could be binding or may be out.

    Enter component control [093-009] (Black Dispense Motor). Select Start

    You should hear it running. If not check the connections the dispenser motor.

    If it's bad you may consider someone with experience, replacing it will be a difficult, it's buried behind a lot of components.

    Comment

    • neetosena
      Junior Member
      • Jul 2013
      • 6

      #3
      Re: Xerox DC250 erro 093-317

      Originally posted by InterfaceP
      You shouldn't be able to tell if the toner reservoir is full.

      The toner motor could be binding or may be out.

      Enter component control [093-009] (Black Dispense Motor). Select Start

      You should hear it running. If not check the connections the dispenser motor.

      If it's bad you may consider someone with experience, replacing it will be a difficult, it's buried behind a lot of components.
      Good afternoon !!
      Thanks for the reply, but I have a doubt.
      How do I do this test, I have to access the NVM?

      Comment

      • adriansto
        Service Manager

        Site Contributor
        VIP Subscriber
        1,000+ Posts
        • Nov 2007
        • 2369

        #4
        Re: Xerox DC250 erro 093-317

        Originally posted by neetosena
        Good afternoon !!
        Thanks for the reply, but I have a doubt.
        How do I do this test, I have to access the NVM?
        First you need service manual to read the proper procedure.

        Comment

        • InterfaceP
          Trusted Tech

          250+ Posts
          • Jun 2013
          • 488

          #5
          Re: Xerox DC250 erro 093-317

          Originally posted by neetosena
          Good afternoon !!
          Thanks for the reply, but I have a doubt.
          How do I do this test, I have to access the NVM?
          Log in the the same way you did when accessing the NVM values instead look for component control.

          Enter [093-009] and push the start button.

          Comment

          • neetosena
            Junior Member
            • Jul 2013
            • 6

            #6
            Re: Xerox DC250 erro 093-317

            Originally posted by adriansto
            First you need service manual to read the proper procedure.
            Actually I selected the NVM Read / Write?
            Put this and the following information:
            The selected NVM can not be read when
            Now what?

            Thank you

            Comment

            • InterfaceP
              Trusted Tech

              250+ Posts
              • Jun 2013
              • 488

              #7
              Re: Xerox DC250 erro 093-317

              Originally posted by neetosena
              Actually I selected the NVM Read / Write?
              Put this and the following information:
              The selected NVM can not be read when
              Now what?

              Thank you
              No not NVM. Component control. Look for it, I believe it's under IO check.

              Changing NVM values is not a good idea unless you know what you're doing.

              Good luck.

              Comment

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