Xerox 4112 / 071-210

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  • vishop
    Trusted Tech

    100+ Posts
    • Jan 2011
    • 220

    #1

    Xerox 4112 / 071-210

    Hi guyz,

    I have a Xerox with an error code of 071-210.

    Can anyone guide me as to what to check and how to approach this problem?

    Would really appreciate your help guys.

    Thanks
  • InterfaceP
    Trusted Tech

    250+ Posts
    • Jun 2013
    • 488

    #2
    Re: Xerox 4112 / 071-210

    Tray 1 lift fail.

    Check to see if it lifts after putting some paper in.

    Comment

    • bojans
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1313

      #3
      Re: Xerox 4112 / 071-210

      Replace motor gear

      Bypass tray elevator motor gear DC250F/4110F
      655N00367

      Comment

      • vishop
        Trusted Tech

        100+ Posts
        • Jan 2011
        • 220

        #4
        Re: Xerox 4112 / 071-210

        Originally posted by InterfaceP
        Tray 1 lift fail.

        Check to see if it lifts after putting some paper in.
        Its not lifting up. But i can hear a motor rotation after i close the tray. It will stay on 3-5seconds then stops. But if i would take a peek on the paper, it did not lift...

        Comment

        • vishop
          Trusted Tech

          100+ Posts
          • Jan 2011
          • 220

          #5
          Re: Xerox 4112 / 071-210

          Originally posted by bojans
          Replace motor gear

          Bypass tray elevator motor gear DC250F/4110F
          655N00367
          i physically checked on all gears involved, all of them seemed fine. last thing noticed is that if the paper is very less, it is able to lift. But if the quantity of the paper increases, its having a hard time lifting, or almost won't lift anymore.

          Comment

          • InterfaceP
            Trusted Tech

            250+ Posts
            • Jun 2013
            • 488

            #6
            Re: Xerox 4112 / 071-210

            Remove the drawer and inspect the gears, pulleys and cables in the back of it.

            Comment

            • Exok
              Senior Tech

              500+ Posts
              • Jun 2011
              • 750

              #7
              Re: Xerox 4112 / 071-210

              Remove paper tray 1 from the machine. Extend fully then push in on the lock tabs on the rail to fully remove tray.

              Remove the left side cover behind the paper trays (2 screws)

              Remove the paper feed head assembly that has the feed rollers for tray 1 (2 screws pulls out from the front)

              On the back side of the paper feed head is a large motor. This motor serves 2 purposes. In one direction it feeds paper. In the other direction it acts as the paper lift motor. On the shaft of this motor is a press fit white plastic gear. This gear can crack. When it cracks it can no longer properly grip the shaft it is mounted on. This allows it to turn on the shaft under a lot of stress (such as trying to lift a full tray of paper). Under less stress it may still grip and work. (such as lifting a small amount of paper)

              Remove the gear from the shaft.

              Using a small flat head screw driver you can apply a small amount of pressure between each teeth of the gear. Eventually you will see where the split / crack is.

              You can replace just this gear. The part # is 655N00380.

              Just take the new gear and slide it on the shaft. You'll need to use some pressure to force the gear all the way on so that the gear sits fully on the shaft so that the end of the shaft is flush with the outside of the gear.

              Reinstall the paper feed head , cover, tray. Now you are all fixed up.

              If you experience 075-210 faults, this is caused by the small lift motor gear for the bypass tray #5. That gear also splits the same way and is more common to encounter because this tray always checks position of the lift tray on power up and the gear is very small and takes a lot less force to crack (plus there are always things falling into this tray like paper clips that can inhibit the lift plate). The replacement gear for that motor is 655N00367.

              Comment

              • vishop
                Trusted Tech

                100+ Posts
                • Jan 2011
                • 220

                #8
                Re: Xerox 4112 / 071-210

                Hi Exok,

                Just able to continue checking on this machine. Did as what you said. I do have indeed a broken white gears on all the 3 drawers, including tray 2 and 3. Ordering now.

                Thanks a lot for the help

                Comment

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