Docucolor 12 user password!

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  • Gleq
    Technician

    50+ Posts
    • Feb 2007
    • 72

    #1

    Docucolor 12 user password!

    Hi
    Please i just receive dc12, when switched on the machine is asking for user password....it is used m/c please any ideas as to bypass user or clear the access setting?
    any advice will be appreciated
    thanx
    PLS Note:

    I am a tech but dont know the RAP for this m/c
  • technic
    Technician
    • May 2008
    • 29

    #2
    Did you try 11111 within the tool button?

    or entering diagnostic, press and hold 0+start
    password 6789
    touch NVM initialize icon
    touch All icon

    Comment

    • xcopytech
      Service Manager

      1,000+ Posts
      • Aug 2006
      • 1783

      #3
      go to tools (11111) and disable auditron
      do not perform NVM initalization.
      if you perform NVM initalization you can get more problems.

      Comment

      • TechMate
        Trusted Tech

        250+ Posts
        • Mar 2008
        • 285

        #4
        Yes, i agree
        log in (11111) and disable auditron. it's as simple as that

        Comment

        • Gleq
          Technician

          50+ Posts
          • Feb 2007
          • 72

          #5
          thank u all
          God bless
          will keep u updated

          Comment

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