About a problem in the job history report (APC4300)

[Wen Le]

Dear,

There used to be problem-free about printing a job history report which showed quite a lot of jobs printed in several days from our APC4300. It probably displayed a maximum of 100 printed records in the report. It was not until fairly recently that this printer refused to do so. Currently, it only shows a maximum of 33 printed records in the job history report (all printing jobs). Our engineer said that it is auto-generated and he has no control over it. What is the cause and is there a way to rectify this problem? How to advise the engineer to maximize the printed record in the job history report until it could show 100 entries?

Thank you.

[Wen Le]

Re: About a problem in the job history report (APC4300)

As an update, the APC4300 could now print out more accumulated records in the report from about 3 pages to 9 pages now. The printer could have auto-purged by itself after a period of regular printing of job history reports. I would say that the problem had been resolved by itself. This case is closed.