Xerox WorkCentre 7655 Yellow toner bltches

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  • Ray Gates
    Technician
    • Aug 2013
    • 33

    #1

    [Misc] Xerox WorkCentre 7655 Yellow toner bltches

    I have a WC 7655 that leaves yellow toner blotches on the bottom of printed sheets as well as dumping toner during printing. I can clean all the excess toner from the machine and make perfect copies but as soon as I have a print job sent to it, it leaves the yellow toner on the printed copies. My first thought was to replace the yellow developer unit but since it only has the problem during print functions, I thought I would see if anyone has seen this before.

    Thanks.
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox WorkCentre 7655 Yellow toner bltches

    Try to install another driver version into your computer.

    Comment

    • azehnali
      Senior Tech

      500+ Posts
      • Nov 2009
      • 679

      #3
      Re: Xerox WorkCentre 7655 Yellow toner bltches

      do you mean that you have toner dumping in the copier ?
      what exactly do you mean that it dumps toner only when you print and not when you copy?

      Comment

      • Exok
        Senior Tech

        500+ Posts
        • Jun 2011
        • 750

        #4
        Re: Xerox WorkCentre 7655 Yellow toner bltches

        Toner blotches is usually due to a worn drum unit. To determine if this is the case, swap the yellow drum with the magenta drum. If you start getting magenta blotches then you know its a bad drum unit.

        Comment

        • Ray Gates
          Technician
          • Aug 2013
          • 33

          #5
          Re: Xerox WorkCentre 7655 Yellow toner bltches

          Originally posted by azehnali
          do you mean that you have toner dumping in the copier ?
          what exactly do you mean that it dumps toner only when you print and not when you copy?
          I can make copies, using the ADF or platen, and the copies are perfect with no toner dumping (leaking) inside the machine. However, when the machine is sent a print job it has yellow toner on the the paper that was printed (black print job) and yellow toner is all over the inside of machine. The toner on paper and leaking/dumping only happens during printing and not copying.

          Comment

          • adriansto
            Service Manager

            Site Contributor
            VIP Subscriber
            1,000+ Posts
            • Nov 2007
            • 2383

            #6
            Re: Xerox WorkCentre 7655 Yellow toner bltches

            You can try to reload the software on net controller only.
            What sw version is actual on the machine ?
            Last edited by adriansto; 09-30-2014, 05:06 PM.

            Comment

            • azehnali
              Senior Tech

              500+ Posts
              • Nov 2009
              • 679

              #7
              Re: Xerox WorkCentre 7655 Yellow toner bltches

              the copier engine does not know the difference between print and copy so it is imposible for it to leak toner only on prints
              absolutly impossible
              if its leaking toner and yellow only then its the toner or drum or developer and nothing else

              Comment

              • adriansto
                Service Manager

                Site Contributor
                VIP Subscriber
                1,000+ Posts
                • Nov 2007
                • 2383

                #8
                Re: Xerox WorkCentre 7655 Yellow toner bltches

                Originally posted by azehnali
                the copier engine does not know the difference between print and copy so it is imposible for it to leak toner only on prints
                absolutly impossible
                Are you sure about this ?

                Comment

                • Corder
                  Trusted Tech

                  100+ Posts
                  • Nov 2014
                  • 105

                  #9
                  Re: Xerox WorkCentre 7655 Yellow toner bltches

                  Originally posted by azehnali
                  the copier engine does not know the difference between print and copy so it is imposible for it to leak toner only on prints
                  absolutly impossible
                  if its leaking toner and yellow only then its the toner or drum or developer and nothing else
                  You're right, but it's only in case of really leaking toner, yet it can be driver misinterpretation of print data.

                  Comment

                  • Lee2475
                    Technician
                    • Oct 2014
                    • 48

                    #10
                    Re: Xerox WorkCentre 7655 Yellow toner bltches

                    Swap drums around like has been said, I cant see how it can leak toner only when you print to it never come across this but then Ive come across some weird stuff.

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