Xerox DC 250 error 093-314

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  • ewalker
    Technician
    • Apr 2008
    • 23

    #1

    Xerox DC 250 error 093-314

  • xcopytech
    Service Manager

    1,000+ Posts
    • Aug 2006
    • 1792

    #2
    it is yellow toner dispense fault.
    you have to check yellow dispense motor and yellow low toner sensor

    Comment

    • ewalker
      Technician
      • Apr 2008
      • 23

      #3
      Some times I have the same problem with the magenta dispenser (093-315) and I have to reset a NVM code to reset the problem...

      Comment

      • ewalker
        Technician
        • Apr 2008
        • 23

        #4
        After I check the yellow dispense motor and yellow low toner sensor do you think I have to reset something?

        Comment

        • xcopytech
          Service Manager

          1,000+ Posts
          • Aug 2006
          • 1792

          #5
          762-312 to 0

          Comment

          • ewalker
            Technician
            • Apr 2008
            • 23

            #6
            REALLY REALLY THANKS! tomorrow I´ll try!

            Comment

            • RockETop
              Curmudgeon at large

              100+ Posts
              • Apr 2007
              • 171

              #7
              I have seen the 'spring' that cleans the low toner sensor get pulled out of the toner supply unit and cause these codes to repeat. Toner gets caked on the sensor making the copier think it's full only to have the developer density go light.

              If it repeats, you are due for a new toner supply unit. The spring ain't spared.

              Comment

              • TechMate
                Trusted Tech

                250+ Posts
                • Mar 2008
                • 285

                #8
                You will need to check the dispense motor and the cartridge motor, if not working then replace it. then you can reset the NVM as mentioned above

                Comment

                • pdspra

                  #9
                  Re: Xerox DC 250 error 093-314

                  Originally posted by TechMate
                  You will need to check the dispense motor and the cartridge motor, if not working then replace it. then you can reset the NVM as mentioned above
                  I have a Xerox 550 with the sameproblem. I have changed the rear motor twice and the front motor once but the rear motor keeps failing. I reset the NVM and the print is good for 5 clicks and then fault reappears. Any suggestions?

                  Comment

                  • adriansto
                    Service Manager

                    Site Contributor
                    VIP Subscriber
                    1,000+ Posts
                    • Nov 2007
                    • 2384

                    #10
                    Re: Xerox DC 250 error 093-314

                    Sensor ?

                    Comment

                    • copytech200X
                      Trusted Tech

                      250+ Posts
                      • Apr 2009
                      • 264

                      #11
                      Re: Xerox DC 250 error 093-314

                      pls chk low toner sensor if still NG then yellow dispenser assy need to be replace .

                      Comment

                      • Mukasa
                        Trusted Tech
                        • May 2015
                        • 178

                        #12
                        Re: Xerox DC 250 error 093-314

                        Originally posted by adriansto
                        Sensor ?
                        Hi , this fault code 93-314 is very tricky . first enter diagnostic try to tone up the yellow toner, listen care fully for the right sound of the dispensing motor.
                        some time it doesn't run at all. Open out the all dispensing assembly, remove the yellow dispensing motor try to rotate the dispensing system manual, it must be rotating freely without any obstacles. Normal small pieces of paper or plastics brook the tonner passage system . Carefully empty all the yellow tonner and look for any foreign particles.

                        With you the best of luck.

                        Comment

                        • yomba
                          Technician
                          • Jul 2012
                          • 37

                          #13
                          Re: Xerox DC 250 error 093-314

                          it might appear like its yellow stervation but the code realy is a magenta shortage in the hopper.
                          check all toner supplies and resett as follows:


                          Reset NVM location for the appropriate code . 93-314 reset 762-312 0
                          93-315 reset 762-313 0
                          93-316 reset 762-314 0
                          93-317 reset 762-315 0

                          Comment

                          • Loay
                            Junior Member
                            • Oct 2019
                            • 2

                            #14
                            Re: Xerox DC 250 error 093-314

                            Dear All, I have Xerox 700, since 2 week ago they got error 093-319 (Black Toner), I reset it by 762-315 and the Xerox back to work. I check all 3 day later the dispenser motor(s), all it work well, in the 4th day, the error back, and we check the black coverage in printing paper was low density.
                            I reset the error and used components check with 093-009 to make black toner dispenser motor to work for 20 times, and make check to the Xerox, its work good.After 3 day same error ans same steps to correct, I check the toner bottle, sensor... swap with sensor CK... the same error .
                            any idea to solve this problem.

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798

                              #15
                              Re: Xerox DC 250 error 093-314

                              Originally posted by Loay
                              Dear All, I have Xerox 700, since 2 week ago they got error 093-319 (Black Toner), I reset it by 762-315 and the Xerox back to work. I check all 3 day later the dispenser motor(s), all it work well, in the 4th day, the error back, and we check the black coverage in printing paper was low density.
                              I reset the error and used components check with 093-009 to make black toner dispenser motor to work for 20 times, and make check to the Xerox, its work good.After 3 day same error ans same steps to correct, I check the toner bottle, sensor... swap with sensor CK... the same error .
                              any idea to solve this problem.
                              totally different problem on a thread over 4 years old that HAD been fixed.

                              Please stop digging up old threads and start a new one of your own.

                              Comment

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