Help Charity Case Xerox WC5030 eDocs? have PWS

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rockdude
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2011
    • 257

    #1

    Help Charity Case Xerox WC5030 eDocs? have PWS

    The old adage "No good deed goes unpunished" has hit home once again !

    My boss in a effort to be magnanimous has offered "pro bono" labor to the
    charity "Women in Distress".,

    While most of their printing equipment is HP lasers 4000, 4100, 4250, etc.

    Their main workhorse is a WC5030. with a backup of a WC4118

    While we are a Xerox ASP with a functioning PWS laptop, I have no access to the edoc for this or the backup MFP

    Any help would be appreciated

    Thanks
  • Iowatech
    Not a service manager

    2,500+ Posts
    • Dec 2009
    • 3930

    #2
    Re: Help Charity Case Xerox WC5030 eDocs? have PWS

    If you can get online to Xerox with your PWS, you might see if they have an online training course for those machines. Once trained you will get access to all the associated edocs, and a plethora of support information from the "Bus Station", too.
    (Sometimes the "Bus Station" can work on its own, but as I'm a Xerox noob I'm not sure if that will work in this case.)

    Comment

    • rockdude
      Trusted Tech

      Site Contributor
      250+ Posts
      • Feb 2011
      • 257

      #3
      Re: Help Charity Case Xerox WC5030 eDocs? have PWS

      The Xerox online training does not apply to this model.

      No docs are available from the Bus Station

      Xerox wants you to take a 5 day instructor led course ($1750.00) for certification on this model.

      Thanks for reading anyway.

      Comment

      • kikinkuntry
        Certifiable technician
        • Mar 2013
        • 27

        #4
        Re: Help Charity Case Xerox WC5030 eDocs? have PWS

        5030 is 535 series Edoc,
        I'd be happy to come out and wipe off your dirty glass. One question however, do you also pay someone to come out and wipe your dirty ...

        Comment

        • kikinkuntry
          Certifiable technician
          • Mar 2013
          • 27

          #5
          Help Charity Case Xerox WC5030 eDocs? have PWS

          Most of the parts are interchangeable with the 56xx slow
          I'd be happy to come out and wipe off your dirty glass. One question however, do you also pay someone to come out and wipe your dirty ...

          Comment

          Working...