WCPS Computer Advice: Problem with empty menue, no tabs visible
Hello everybody!
I solved a problem some of you had already, I've seen print screens on the forum.
Problem occurs when you start the WCPS / PWS software. There are no entries or tabs visible.
That's not a problem with Windows 7 or other things.
To solve it:
1. You have to run Diagnav on compatibility mode "Windows XP" as administor. If you don't, there could aoccure faults by proceeding some commands.
2. IMPORTANT! I don't know why, but you have to decrompress the Xerox folder on C:\ by right click on it and deactivate the checkmark on compress (in a folder sub menue).
I tried it on two machines. Both times it worked.
Please report if that could solve that problem on your devices, too.
Greets from Heidelberg,
Dominik
I solved a problem some of you had already, I've seen print screens on the forum.
Problem occurs when you start the WCPS / PWS software. There are no entries or tabs visible.
That's not a problem with Windows 7 or other things.
To solve it:
1. You have to run Diagnav on compatibility mode "Windows XP" as administor. If you don't, there could aoccure faults by proceeding some commands.
2. IMPORTANT! I don't know why, but you have to decrompress the Xerox folder on C:\ by right click on it and deactivate the checkmark on compress (in a folder sub menue).
I tried it on two machines. Both times it worked.
Please report if that could solve that problem on your devices, too.
Greets from Heidelberg,
Dominik