Can't get PWS Diag 3.6 on Windows 7 to connect to DC3535??

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rockdude
    Trusted Tech

    Site Contributor
    250+ Posts
    • Feb 2011
    • 257

    #1

    Can't get PWS Diag 3.6 on Windows 7 to connect to DC3535??

    Hi Guys

    I bought theTerra Grand Premium high speed USB 2 to Serial RS-232 DB9 converter

    I also bought standard 9 pin M/F cable

    I am running Windows 7 GSN 11

    The DC3535 is ready and able to make prints. (It's asking to press access and enter a password to make copies)

    I connected the cable started PWS3.6 and I get a:

    "Unexpected error:quitting"

    I tried removing the Newtork cables from the back of of the from the Network Controller.

    Still no luck

    Tried rebooting the machine, still no luck.

    Any help would be appreciated

    Thanks in advance.
    Last edited by rockdude; 01-14-2015, 05:08 AM. Reason: More Information
Working...